Anytime Fitness

This is the best gym I've ever gone to by far. It's a smaller gym but the selection of new equipment is well thought out. There is something for everyone and no shortage of weights. It's 24 hours which I love and isn't busy even during peak hours. Super clean and staff are very friendly

1 star is not even deserved stay away from this gym the manager owner and the third party billing is an absolute joke ! I tried updating my debit card that had fraudulent charges done so had a new debit card there online system was down stating my agreement # wasn’t valid I called the the gym no answer then called the 1-800 number they apologized for the inconvenience and took my transaction over the phone once my transaction was taken this was Thursday 9/21 the representative said because my payment was ONE DAY late ( due to there online system being down as I tried updating it ) that I was not allowed to return to the gym until Tuesday 9/26 even though I had just made my payment the rep said it takes 24-48 hours to post and with the weekend coming up am not allowed access to the gym I then immediately requested to cancel my membership as I had just paid and was told to do that in person at the gym but I had no access so needed to wait until Mon/Tues to do this in person I emailed Kennewick anytime fitness Friday the 22nd of Sept called them 3x Saturday 9/23 and never got a call so went into the gym Monday 9/25 and spoke with Gabriel I informed him everything that happen and he apologized but said I still needed to pay the 100$ membership cancelation fee even though it was a mistake on there end I requested it be waived because the main reason I’m cancelling is because how they handle billing, a third party and unable to get an answer from them even though there hours stated they were open Saturday with staff from 10am-2pm Gab then said he had to talk to the owner about getting that waived and that he would call me first thing 9/27 in the morning 4pm hit on 9/27 and no call had been received still decided to follow up and give them a call Gabriel answered at 4pm stating the owner just stepped out for lunch ( even though when I went in person Monday 9/25 at 5pm the owner had just “left for the day) I asked if he has an answer on the cancellation fee being waived and he said they were discussing it “but something more important came up” so they forgot about it. The way I am being ignored and treated now by the the manager and owner himself speaks enough for me not to return to this gym ever again. I’ve had a similar incident happen at a much bigger local gym that and the cancellation fee was waived on the spot because it was on there end I see this gym hasn’t even been open a year yet how they treated me as a member who went regularly 6x a week says a lot about this business already, I am now having to deal with my bank and disputing all of this I will be filing a formal complaint with the Better Business Bureau as well avoid this gym at all costs do not let the other reviews fool you!

I have been to many Anytime Fitness locations across the US and this Anytime Fitness in Kennewick is one of the nicest and cleanest I’ve experienced. Additionally, the staff is super friendly and personable too! I’m not a local resident, but I would definitely stop by this location if my travels brought me through this city again.

We have been traveling full time living in our travel trailer for 1.5 years throughout the West Coast. This is the nicest Anytime Fitness location that we have been to during our travels in California, Oregon and Washington. They have the perfect blend of equipment no matter what you are interested in, whether it is Cardio, aerobics activity, free weights, machines or whatever else you like to do. My wife loves their treadmills!!A clean and friendly environment with an owner that takes time to meet and greet you and make you feel like you are a family member and not just a visitor. You can tell the pride they take in the appearance of the gym, by the cleanliness of the facility, the upkeep of the equipment and the positive energy that flows through the gym. I watched the owner make sure all the members got special attention if they seemed uncertain about how to use the equipment and he personally checks the stations around the facility.I really appreciate this gym and wish we could stay longer to enjoy this facility. Keep up the good work and hope to see you on our journey once again.If you live in the area, please stop by here as you will not regret joining this professional location.

Great place to workout. Nice equipment and always clean.

Thank you for the 5-star review. Please let us know if you experience a "less than optimal" work out environment that we can adjust or correct to make our gym the best possible place to work out.

Thanks for your review. I don't see you as one of our members or ever having visited our gym but, if you did, I hope your visit to our location was good. If you notice anything, as you may have with a 4 out of 5 star rating, please don't hesitate to speak with a staff member. We appreciate feedback and the opportunity to make your review and every review a 5 star. Thanks again, and please come see us on your next trip through.

I started attending this gym back around the beginning of May and I absolutely appreciate how it is open for 24 hours a day. I work graveyard shifts and feel that I am still able to advance towards my health goals anytime during the day or night. I highly recommend this gym to anyone interested in the betterment of their physical and mental health as it is a safe and supportive place to change your life.

Thank you Evan for the review. The Staff at Anytime Fitness - Kennewick, have a goal, to try hard and endlessly to make our members workout experience the best that we can. Please don't hesitate to let us know how we can improve this goal. Thanks again.

By far the best gym in the tri-cities! The staff is awesome. They are approachable and helpful. The equipment is all new and they keep it very clean. I have been a member at 4 other gyms in town and I can confidently say this is the best one!