Kia Ora Fitness is a 24-hour fitness center located at 2008 N Pittsburgh St, Kennewick, WA. The gym offers a wide range of equipment and a large heated pool, which many patrons appreciate. The friendly staff and accommodating membership options, like multi-visit passes, make it a convenient choice for locals and visitors alike.

Despite its benefits, some members have expressed concerns about the poor customer service, lack of cleanliness, and management issues. It received mixed reviews, with some customers highly recommending it, while others strongly advise against it.

Pros:

  • Open 24 hours daily.
  • Wide range of equipment.
  • Large heated pool.
  • Friendly and helpful staff.
  • Free classes with membership.
  • Convenient multi-visit passes.
  • Accommodating to newcomers.

Cons:

  • Poor customer service.
  • Management issues.
  • Cleanliness concerns.

Location / Contact

Rating Stats

3.9

out of 5.0

6 reviews
5.0
1 reviews
4.0
1 reviews
3.0
2 reviews
2.0
0 reviews
1.0

Reviews (10)

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I didn’t end up getting a membership only because my stay in town was so short but the front desk person who showed me and my husband around was so kind and helpful. They have 3-visit, 6-visit, etc passes if you can’t make it to the gym often. Thank you for your hospitality to newcomers to town!

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Staff Late on the regular basis.Other Members allowed to physically assault another member and still be allowed in gym?! …

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I do not recommend this gym at all. Their equipment and pool are nice, but their customer service is terrible. I have been trying for months now to get a hold of them over the phone since I'm now out of state to cancel my membership and …

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I have recommended Kia Ora to all my family and friends, but I regret it! Being Polynesian and knowing the true meaning of KIA ORA “The owner” Lisa has no idea or right to represent MY people. Lisa is entitled and feels like her being “The …

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This is my favorite gym in town. I love their pool its heated and large. This gym has friendly employees and the people who go here are nice. It's too busy all that often and they offer a bunch of free classes with the membership!

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If I could give negative stars. I would.Let me start by saying, I LOVED this gym. The staff is amazing, but the OWNERS …

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Iv always enjoyed Kia Ora; the hours are great, and the early morning vibe is incredible; that is when there’s is no staff at the gym! Not knocking any of the staff members; most were all pretty pleasant to deal with. As for the Owners, …

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This gym is nice but I don't like the pool. You walk in and the chlorine hits your eyes quick and it's muggy in there... Honestly my eyes we're burning when I walked out. Now it would be amazing if the staff would open the windows to air it out a bit.

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I would not recommend this gym to anyone. I had an issue and went in person to talk to the owner. He was there but would not see me. He sent information through a wonderful young man named Brighton. The information Brighton gave me from the …

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The pool is always being used for swim lessons, and the music in the gym is awful. It has a good selection of equipment, but I never see it being cleaned. You can see the build-up of dust and grime. The front desk staff just sits on their …

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.9-star.

This business has 10 reviews.

The address is: 2008 N Pittsburgh St, Kennewick, WA 99336, United States .

The contact number is +1 509-735-3221

This service is listed under Fitness Center .

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