Metropolitan Gymnastics, located in Kent, WA, offers a spacious and well-maintained facility praised for its high-quality instructors and diverse range of programs. Catering to all ages from toddlers to competitive gymnasts, the gym emphasizes personal growth and confidence, providing excellent support for both beginners and advanced athletes. The facility operates with COVID safety protocols and offers birthday party rentals. However, some customers have reported concerns about customer service and communication issues.
Overall, Metropolitan Gymnastics stands out for its dedicated coaching staff and supportive environment, making it a sought-after destination for gymnastics training in the region.
Pros:
- Spacious and well-maintained facility.
- High-quality instructors.
- Diverse programs for all ages and skill levels.
- Excellent COVID safety protocols.
- Supportive family atmosphere.
- Great for building confidence and social skills.
- Highly recommended for toddler and beginner classes.
- Successful competitive teams with state and national awards.
- Birthday party rentals available.
- Helpful and enthusiastic staff.
Cons:
- Reports of poor customer service.
- Issues with membership and billing communication.
- Concerns about seating during events.
Location / Contact
- Address: 6822 S 190th St, Kent, WA 98032, United States
- Phone:+1 425-282-5010
- Email:[email protected]
- Website:metropolitangym.com
Rating Stats
Reviews (20)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 20 reviews.
The address is: 6822 S 190th St, Kent, WA 98032, United States .
The contact number is +1 425-282-5010
This service is listed under Gymnastics Center .
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Alissa Seleznov
2 years ago
This gym is a gem of a place! My 6 yr old cousin did a beginner class on Saturday and she was so happy with the enthusiastic coaches. The facility itself is amazing and they are being very covid safe with following all the necessary protocols. I would highly recommend, so worth it!
Strollin Soda Pops
2 years ago
We've never experienced poorer customer service at a gym than here. They clearly care a lot more about money than customers as we experienced this poor customer care on every level of staff. The won't allow your child to do a make up day that is anywhere near equivalent to the day you lost, and if you miss more than one day (even due to their error, as was our situation) they will only give you ONE HOUR make up time for the multiple DAYS that you missed. Truly pathetic, I had to call a million times to get ahold of anyone and they sure take their sweet time getting back to you. I had to work so hard to get even that hour make up time and plenty of our money was flushed down the toilet. I've been told that many families are fleeing this gym for better locations and I understand why now. I will always warn parents about the treatment we received here!!
Terra Weishaar
3 years ago
I had my sons birthday here last weekend. It was amazing the staff was extremely helpful. I don't remember the young lady's name who organized everything, but she definitely went above and beyond with customer service. I would definitely recommend this gym for partys.
Abather Kareem
4 years ago
Attention Attention to everyone wants to register this school, they are so bad.they stole my money, they send charge bill every month, and i pay and told them please cancel the membership, they say ok you fin no more charge we cancel it, and I receive a new charge bill. This is bad service. Do not treat with them at all
ola Alsarraj
4 years ago
This school has a stupid staff at their customer service. I canceled the membership two months ago, and I still receive charges on my mail box. I told her cancel the class , she said yes, everything is done, don't worry. She is stupid she still send me more charge. I will never register this school. Be attention and don't treat with them at all.All the positive feedback it's from their staff. They are a big cheater
Kyle Wachter
6 years ago
This place will work for their customers.I rented out the gym for my daughter's 2nd birthday party. I called and …
Kyle Kotlan
7 years ago
When they have their competition events here the seating is horrible. You would think with how much every one pays for their kids to do this the seating would be better. And why does it cost hundreds of dollars a month and you can't let me attend my kids events for free??
Alex Malyugin
7 years ago
Kids love it and classes are fantastic for after school kids activities this is one of the best places in the area. Kids getting stronger every week and you can see results almost right away. Bad smell is of the things we don't like , I …
Nadine Burgess
8 years ago
Metropolitan has a phenomenal gymnastics program with coaches who are very educated about the sport of gymnastics. The staff is very nice and exceedingly interactive with the kids. The facility is wonderful, too!
David Kramer
9 years ago
Metropolitan Gymnastics is a fantastic organization. We had our kids enrolled for an extended period of time, and loved it. We came to Metro from another club in Auburn and the two experiences could not have been more different. The …