Extreme Cheer & Tumble

This gym is awesome with great coaches. I have two daughters at different levels who come weekly and they both love it and have learned so much. Including learning self confidence!

The coaches are amazing and the facility is always clean. I have to say the customer service at the front desk is always great. Carolyn is top notch and knows her stuff. She always goes out of her way to help and answer questions.

Many coaches there were good at their jobs. But, the Killeen gym is mismanaged. Watch out, parents! The owner is out of touch with Tracy’s behavior at the front desk (as she is the Killeen “manager”). The owner does not understand how much Tracy belittles families and negatively impacts gym morale so that she can be on her power trip. Tracy frequently yells at the children. Tracy is also permitted to lie and gossip about parents, while hiding behind her computer, without any recourse. She does not consider parents as customers nor treat them that way — many parents avoid her. After speaking to the owner about the many lies Tracy continued to tell, Tracy showed no remorse.

This gym has fantastic coaches for students of all abilities and many class options to fit busy schedules . I especially appreciate the kindness shown to my kids by all of the staff. They have gone above and beyond!!!

The gym is amazing! Love how the staff showed interest in my daughter and made her feel special. The front desk woman was funny and personable. The gym is clean and organized with their classes. My daughter loves going there. 😊 …

I'm writing this while listening to my three year old lament over how she was just treated during her Kid's Gym gymnastics class.She was taken by her hand and wordlessly led out of the gym by one of the instructors who labeled her as a distraction. They left my young daughter at the front counter, confused, embarrassed, and without anybody she recognizes while somebody went to find us.They then proceeded to tell us how the instructor said she spoke to my wife and I the week prior about my daughter being placed into the younger gymnastics class. This was an outright lie. Nobody has ever spoken to us about my daughter struggling or being a distraction.I now have a three year old daughter who was led by her hand out of class by an instructor she trusted and then left without anyone she knows at a counter. Effectively kicking her out of the class.I'm appalled at how unprofessionally this situation was handled.UPDATE: we ended up meeting with the owner and she was extremely nice, understanding, and apologetic about the situation that occurred. She showed that she cares about her customers and strives to do right by them.

Extreme cheer and tumble is a great place to bring your kids to learn gymnastics. This place was very clean and organized. Coaches know what they are doing. I haven’t had this type of service in a long time. Love these people. Carolyn at the front desk was extremely helpful and pleasant to talk to.

One star because otherwise I couldn't write anything. Find another place. They have ZERO integrity.

This place is not what they say it is. Ask them to show the credentials of ghe instructors. They are maybr good at cheering. Definitely not gymnastics. The instructors for gymnastics are not accredited. Just go see for yourself.

I am military and won't take my daughter there ever again, besides the place is not that clean and the area where they have foam cubes smells like feet, everytime I walk there the "instructors" are on their cellphones, classes are the same everytime they don't do anything different and the worst part is the nasty blond lady that sometimes is at the front desk I don't even know her name, horrible customer service, she is extremely rude. I will not take my business there and I will make sure every military person I know to tell them not to sign up their kids here. Thanks God sky is the limit helped me to transfer the money I already paid to another gymnastic class place.