TW Gym

Bad experience at this gym. Had to switch! Was a member at this gym for over 6 years.The staff is unattentive and they don't know what they are doing. You may be charged extra or your account may be deactivated without your permission. Beware!

Please read! I would urge everyone to avoid this gym like the plague! If I knew how trash of a management this gym had I would never have signed up for a membership! I joined illuminate from when I was a junior in high school and I am now about to graduate college. I’ve been with this gym for a long time and I slowly realized how non caring and unprofessional this gym is. Many of their instructors have left because of issues dealing with management. The gym has been closed for a couple of months now due to the pandemic and no one has sent a single email to me, or suggested a credit or anything instead for 2 months now I have had money taken out of my account for a gym I cannot even go to. I have tried to call the gym, the phone doesn’t work. I have tried to email them from the email provided on their website, and it gives me an error message. I’ve even dmed them on social media. I have exhausted all options. I even went to the location and IT WAS COMPLETELY EMPTY!!!! They either moved locations or closed down and I did not receive a single notification!! I’m completely done with this gym.

I've had a membership here for years, but only felt compelled to leave a review after working (inadvertently) with Scott. He helped me out with a few machines after a bootcamp he had early in the morning and also gave me some awesome tips on how to work different muscle groups for maximum results! That was super cool of him! We got to talking and I realized his wife runs the spin class (friggin' LOVE her!!!)! Everything is clean and professional when I come in, an I love how the people there are always so polite :) THIS is why I choose this gym over a chain, you can tell the folks here really love their jobs.

I have been going to this gym for a couple of years now never have a problem with the staff always professional

Its a smaller gym that is locally owned. Staff is super nice and they do not tolerate other customers harassing each other. Sure i could go to the large box chains locally (and i have) but i do not enjoy my time there as i do at this gym. Its not all instagram "models" trying to take a pic and your rushing to get out of the picture. Its real folks really working out.

Cool gym, I went at night wasn’t too crowded. Equipment is good. They have a sauna. They have locker rooms. The classes are cool too. They have cycling and Zumba which is amazing. Stays open 24hrs. Nice gym membership isn’t too much.

Great, nice and informative staff. Trainers there are very knowledgeable. Owner Hector also has Twin Wolf MMA gym for those looking for more. Free day care for 1st child and low costs for another, no need to pay for child care while you get your fitness in. Spin and other classes are here too.

Love the Boot Camp class! Great instructors/trainers! I saw physical results within a month of going 5x/week.Husband and I are PSCing to Fort Bragg and they were awesome when it came to ending my contract. They were unable to prorate my membership so instead they gave me a free pass to keep coming an additional week. Love that I get to workout right up till our move date. Thank you!

This has been such a refreshing change up from Gold's. I love the price I pay for the VIP membership which not only includes my membership and childcare, but I also can tan up to 15 minutes and bring 1 guest with me every day. It is a good bit smaller than gold's gym and there are a few machines and equipment that I miss, but it has all of your basic and essential stuff to get a good workout. Most of the staff is very friendly and helpful and overall the atmosphere is much more welcoming than where we came from. Thanks for helping me enjoy working out again.

Great gym with a diverse crowd of gym goers who lift hard and heavy and those that look to maintain or tone. The staff is polite and always willing to help. They are not pushy with their services, and overall its a great gym to work out and the price is reasonable and affordable.