OC Fit Boot Camp Personal Trainer Rancho Santa Margarita

Signing up was easy, classes were great, people were friendly. All was well until I tried to pause my membership due to an injury. I was initially told that cancelling through the app was super easy, but when I eventually needed to I couldn’t seem to figure it out. I even let someone else try on my phone and they also gave up after 5 minutes. I thought, “no problem, I’ll just give them a call!” But I have tried to call on several occasions over the past few weeks and I always get their voicemail (which has been full every time) - the recording says to text them, however I’ve also text them many times with no response.Why don’t I just go in to cancel you might be wondering? Well when you’ve been out of town about 500 miles away, it’s not exactly an option. I’ve also tried emailing them too (more than once) also not a single reply.I’m hoping a staff member sees this review and processes a refund for my last charge because I’ve been trying to cancel for a month now and have not used the membership since August + by the time I’m back in town another automatic billing with go through. If that happens, I plan to dispute the charge with my credit card company.This is really unfortunate how things have played out. I fully intended to sign back up once my shoulder healed but now I’m not so sure. If someone reaches out to me with an explanation or apology and refunds my last charge, I will be happy to update my review and consider working out there again. It’s not my style to put things like this out there on a public review site but I didn’t know what else to do at this point. Hoping we can resolve this soon.

Staff are encouraging, engaging, and helpful. I already invited another friend.

Welcoming and helpful staffGood atmosphere, well lit and access to outdoorsChallenging workout focusing working both cardio and strength

The instructors are friendly and give you helpful instructions if you are not familiar with some of the exercises. The classes themselves are tough but in a good way. They do a good job of mixing cardio and weight training

Hey Shiloh, Thank you for your 5 stars!!

Absolutely love this gym, a great community of people and an encouraging environment to push people beyond their normal work outs. Daniel, the owner, is great to work with and comes up with innovative ways to keep workouts fresh.

I came in with mentality "just like another gym" - well... OCFit is NOT just a regular Gym after all! The people who goes there are the next level of 'FIT" peeps! meaning you have to be ready with what they are going to trow at you that day when you enter. If you up for challenge daily this is your place. 45-50 min of intense training. You get out feeling 1000% way better than other gym. Also Cory & Danny are the best! He will be there to coach you and train you to be better athlete! LOVE this place!

I got to know this place through Groupon. It was the best deal ever. This was my first time at any boot camp and I must tell you I had fun working out here. You get energy while you see others give in their full 100% to complete the given task.A big shout-out to Daniel who is an instructor or a trainer at OC Fitness. He makes sure you are doing it right and helps you until you get it right. Even other trainers are also helpful and good at what they do.I do recommend giving it a try and I am sure you will not regret it.The place is well maintained and clean .

Great trainers & an awesome community to be a part of! Facility is very clean & this gym offers so much more than an intense workout. I always walk out feeling like I accomplished something great for myself and the support you get from everyone, especially the trainers, is truly priceless.

Challenging and Great Trainers! 💪🏽 …