HOTWORX - Lakeland, FL (S Florida Ave)

Never have I been one to be "addicted" to working out but things have changed. This infra-red sauna workout is the real deal. I'm here at least 5 nights a week and it has affected every part of my day. Sleep better, concentration, overall health, weight loss/muscle gain. Part of the draw at this particular studio are the owners and staff. You become part of the HOTWORX family.

I’ve been working out at Hotworx for over 6 months now and I’ve had so many great experiences! My inflammation is drastically reduced due to the infared technology. I also love the convenience of a24/7 gym and the very effective 15 min workouts make lunch time workouts so convenient for my busy schedule. Meg and Ed truly make you feel like part of the family. My husband, myself and my daughters love working out together!

I walk in here and I feel like family! The HOTWORX members and employees know me by name and make me feel special. I have been coming here for 4 months now. I have never been able to stay consistent with a gym until now. The accessibility and timed classes makes it easy for me to get a work out in in the midst of my busy weekly routine. I encourage any one dealing with aches, pains, and swelling to soak up this infrared energy.

Awesome staff. Special shout-out to Ed for going above and beyond to make the my experience the best possible

Hotworx has shady business practices. First they try to sell you on this bag of promo material you'll never use. Then when I went in to use my rewards to cancel, WITHOUT being told, I was charged the same day to cancel. Two months (that's right you have to give them 2 months notice) were immediately charged to me. I called for clarification and they made it clear they didn't care.

If I could give them zero stars I would, they are extremely unprofessional. If you are thinking of going here I would highly suggest you click right off of here and find yourself a different gym!

My 18-year-old daughter signed up for this gym last August she has been requesting her subscription to this gym to be canceled since September via the owners personal cell phone. In the messages it states back in September of 2022 that they were going to process her cancellation request not a problem every month since then my child's bank account is still being charged almost $50 a month. My daughter has been calling this business for several months has went on their website asked for people to contact her has sent several messages directly to the owner and to know avail no one has contacted her back or anything. So this morning I called the owner Miss Margaret myself who then begins to get very irate with me on the phone tells me to have my daughter call up there and she will take care of her. My daughter then calls the business several times still again with no answer attempts to call the owner on her personal cell phone still no answer. My child then goes to the gym today to speak with them in person and they absolutely refused to give my daughter her money back and would not let her fill out the cancellation form. she was then told that she may come back tonight at 7:00 p.m. and they will take care of her then. So my hopes are at 7:00 p.m. this evening after several months of trying to get this cancellation subscription done that they honor and do a good business practices. At this time in my personal opinion this is bad business it is unethical and you're stealing from my child and you should make it right so let's hope you do that tonight.

I'm really sad to give anyone this low of a rating... I'm the queen of 5 star reviews and supporting local business. However, I'm physically upset by the way I was just treated and want to give others the heads up. The way I was treated went from super salesy pitch (but I love hot yoga and hot pilates) to getting yelled at... all before I ever stepped foot inside this location. Here's what happened: I was over the moon and ready to sign up, along with my husband, after the trial I had scheduled for 6:45 today. I couldn't schedule anything earlier because of work. Yesterday, I explained that I couldn't get to the location until 6:30 this evening, so Meg signed me up for a 6:45 class. My hubby and I were pumped. Fast forward to this afternoon, when we got a reminder text that said 5:45, so I called to try to get the time adjusted. Meg, who I spoke with the yesterday answered, and I tried to explain there was a time mix up. Instead of listening to me, she talked over me... continually interrupted me and didn't listen to a word I was saying. She just kept telling me I had to be there 15 minutes early to sign paperwork, to which I kept saying, yes I understand that but we need to push an hour... for whatever class you have available. This cycle eventually lead to her yelling at me that she "didn't have time for this" because she was "busy with an event." I said, you know what I guess we won't come and she said, "yeah, that's for the best" and hung up on me. I am just in utter shock that this just happened, but my husband, who heard the whole conversation, pointed out that we just dodged a bullet. So, I hope this is an enigma for other's experiences because that was just weird.

HIGHLY RECOMMEND HOTWORX!!! I have gotten so close with Marg and had such an amazing experience here. The owners are the most caring people I've met. Is is very clean and fun environment to be in. I have been stressed and having headaches lately and I go into the infared saunas to workout and I feel 100x better. This place gets a 10 star rating!!! :)

I have taken Hot Blast and Hot Thunder twice now. I have also used the weight room. I absolutely love this studio and the owner Margaret too! Such a great addition to Lakeland. The studio is clean, the sessions are amazing, and Margaret is so attentive and positive. I can’t wait to go back! 🔥 …