Just Move South Lakeland

The people upfront need to attend people when trying to get a shake not walk away and take there time and act like they didn’t see a customer , very unprofessional. Like that’s the bare minimum very disappointing it’s not always the case but I don’t appreciate how some employees act like this and think it’s ok .

I just came in to visit seeking a possible membership. Nice layout and I like the movie room (good idea). My only turn off (main reason I didn't join) is upon entering the center, it smelled like sweat. I understand it's a gym, but I've been guest visiting a lot of gyms that don't.

I don't understand why the hours keep changing. It says 24 hours but the past 3 Fridays they've been closed. I work 3rd shift & got a membership because of the 24 hours. It's really ridiculous!!!!

Favorite Just Move location. Recently remodeled, it’s nice inside, plenty of space and machines, not too expensive either. Lose this place!

If you try to cancel your account they will place it on freeze, and after 7 months of inactivity they start your account all over again, without notifying you. Straight scam artist

This Gym is great the workers are friendly and the price is really good also I highly recommend using this gym.

DO NOT use this gym. I was a member for FIVE YEARS and when my debit card renewed it stopped taking my payment out and when I got a call about it I called the number and updated all of my payment information. Apparently they never updated …

The gym itself is good and the staff is very nice, but the kids club is terrible. I took my daughter there 3 times and each time, the two girls working in there did nothing the entire time but sit in the corner on the ground on their cell phones. There was 0 interaction with the kids. And on top of that, they kept the lights off! There was one dim light in the entire room and no windows so the kids were all playing in the dark. When I asked them why there was no light, their reply was “the lower light keeps the kids’ energy levels lower.” Ummm, no. It’s a kids club. Adults who are equipped to babysit and entertain kids should be working in a place where you’re expected to pay for childcare. Also, my daughter got hit by another kid in the kid’s club the last time she went, and told me as soon as I came to pick her up. I asked the girls working there about what happened and they said “I don’t know, I didn’t see it.” Very unsettling. I will not be bringing my daughter to this location, but the North side club has a wonderful kids club with great employees who interact with the kids and provide a great atmosphere.

Horrible experience. Do not sign up. Look for another gym. No customer service. After three years as a member, I get a huge time consuming run around about canceling. I Needed to cancel my membership and I was informed that I had to go to the actual facility and meet with a manager to cancel my membership. Can you believe this. Why on earth would I need a consult with a manager to cancel. I can think for myself. I don’t need to be help hostage by my gym. I’ve been in gyms my whole life and this is the first time I’ve ever heard of anything like this. They are just trying to make it hard to cancel for members. Hope new prospective members will heed this warning. Once you’re a member they refuse to let you go. I suggest that new people look for another gym with customer service.

Sign on the road says no commitmentsWent in to see the facility and let them know I was in here for 6 months on a temporary work assignment only to be told all memberships require 1 year