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Parkwood YMCA, located at 2306 Haslett Rd, East Lansing, offers a variety of amenities including a pool, preschool, workout areas, and numerous fitness classes. Many customers commend the staff for being friendly and helpful, and they appreciate the range of affordable programs available.

However, the facility has significant cleanliness and maintenance issues. Customers have reported issues such as outdated and unclean equipment, poor ventilation, and untidy locker rooms. While the YMCA provides numerous activities for children and families, improvements in hygiene and maintenance are necessary to enhance the overall experience.

Pros:

  • Friendly and helpful staff
  • Affordable programs for preschool and swimming lessons
  • Variety of fitness classes available
  • Good place for families to bring kids
  • Childcare and tot watch services
  • Inclusive community atmosphere
  • Pool maintained at a comfortable temperature
  • Well-equipped weight room with diverse equipment
  • Comprehensive amenities including massage therapy

Cons:

  • Poor cleanliness and maintenance
  • Unreliable Wi-Fi, especially in the weight room
  • Temperature and ventilation issues in the pool and weight room areas

Location / Contact

Rating Stats

4.3

out of 5.0

5 reviews
5.0
3 reviews
4.0
1 reviews
3.0
4 reviews
2.0
7 reviews
1.0

Reviews (20)

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The staff were scary rude. Please avoid.

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Good place to workout and take the kids to swim.

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I’m happy to have a place to work out while my son plays. But this place needs cleaned! Dust and dead flies, broken hand soap dispensers are replaced with huge bottles of duct taped hand soap. Missing wall paint, rusted equipment… what’s going on here?The last straw was seeing the blood on a sink from a woman who had a nose bleed on Thursday… today is monday

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I like the staff, the clientele is respectful, and the pool is great. Seemingly great for kids too. But I miss the newer equipment and attention to room details they had at the--now closed--downtown YMCA. The strength training room itself, and much of the equipment in it, seems like it's an afterthought at this particular Y. This one could be great if given the attention the downtown Y received.

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The staff here is wonderful. They're caring and polite and of course very knowledgeable. The problem we had is the fact that the building in and around the pool is so freezing cold it's intolerable in the winter. I mean I understand saving a penny on heat but that's ridiculous....it's too cold in the pool room. The locker rooms are relatively unclean. My wife needed more exercise classes and they don't offer much In the way of water exercise classes.

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As much as I want to love this place, it has so many issues- Weight room is horrible. Small, not enough mirrors. Super crowded, and weights are all mismatched.- The weight room is in the basement, and for some reason is always blazing hot. No matter the season. Not only that but you don’t get service there because their wife doesn’t work down there so you can’t even listen to music.- The facility is FILTHY. I can’t tell you how many times I personally cleaned up dust balls and globs of hair all over the floor. Even with Covid, this facility is not being cleaned, especially not the weight room. You’d think with a majority of their members being elderly they’d take cleaning seriously during a pandemic.- There are some creepy members. I got followed throughout the entire gym.Recommendations:1. Put a WiFi extender in the basement so people can have WiFi in the basement.2. CLEAN the facility so I don’t have to

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The preschool here is amazing. It is run like a school, not a daycare. The teachers are great and care a lot about the kids. They focus on getting the kids outside as much as the weather allows them to. My child has grown so much at the preschool and also at swimming lessons. The prices are also very affordable for both preschool and swimming lessons. I highly recommend the programs here!

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I been going here for years. Although may not be the best facilitated YMCA when it comes to equipment or amenities. It is the best YMCA to meet people and know them. Most members are friendly regardless of who you are.

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Sadly the Y never emailed its members of their plans or it seems in this case lack of plans as they closed down during COVID-19 . They continued to deduct payments for membership with no benefits and no explanation. I know that at least …

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I have used the Parkwood Y for many years. Lately i have been concerned about routine maintenance. Broken locker doors are not repaired for months. A soap dispenser has to be replaced. It’s been months and is supposedly ordered. Lightbulbs burn out and are not replaced. Is the building just going to be allowed to deteriorate?

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 20 reviews.

The address is: 2306 Haslett Rd, East Lansing, MI 48823, United States .

The contact number is +1 517-827-9680

This service is listed under Gym .

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