Planet Fitness Methuen at 90 Pleasant Valley St offers a spacious environment with various workout equipment and friendly staff. Many members appreciate the cleanliness and the welcoming atmosphere. However, there are concerns about the maintenance of facilities, with some reviews mentioning overflowing trash and broken machines.

While many customers commend the value for money and the wide array of equipment, others highlight issues like inconvenient opening hours and poor management. It's a good gym option if you're looking for an affordable place with essential workout facilities, but be prepared for occasional maintenance issues.

Pros:

  • Affordable membership.
  • Wide range of equipment.
  • Friendly and helpful staff.
  • Clean facilities.
  • Good atmosphere.
  • Multiple locations in the area.
  • Not too crowded during off-peak hours.
  • Hydro massage beds and tanning available.
  • 24/7 operation (pending confirmation).

Cons:

  • Maintenance issues with machines.
  • Overflowing trash and cleanliness complaints.
  • Inconvenient hours for some members.

Location / Contact

Rating Stats

4.2

out of 5.0

16 reviews
5.0
60 reviews
4.0
18 reviews
3.0
6 reviews
2.0
10 reviews
1.0

Reviews (110)

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Always good

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Bad Service

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Hydro massage isn’t as strong as the ones in Salem, NH.

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Its brand new. Get some good workouts in while people arent aware that it is open.

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very nice staff, friendly and clean place with good energy all around. my year round subscription well spent

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First let me say I work out at a lot of different planet fitness locations. My job is based on territory so in my area, which is andover, Methuen, Salem nh, reading, I have been to them all. This is the ONLY location that has this problem. The trash is ALWAYS overflowing, they are ALWAYS out of paper towels, and when you mention it to the staff they look at you like you are the crazy one. This is a staff issue at ONLY Methuen MA. I will legit drive 29 minutes out if my way just to not come here again. If you own this chain, tell your staff to go around hourly and restock paper towels and change or renew trash bags. Simple. If they do not, fire them and hire someone who can do a very easy job. Disgusting and it has happened my past FOUR visits here.

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Unfortunately, I drove 20 minutes out of my way to this location with the sole reason to tan but was not able to. Using my black card membership I attempted to sign up for a tanning bed but was prompted with an error message that surprised both me and the long blonde haired employee. While not knowing how to solve the issue he said he could manually start up a massage chair but tanning was out of the question due to Mass law. One star for being undertrained to help one of the higher tiered members. I mean I’m sure it could be fit in to the employee onboarding process as training to sign in employees, answer phone calls, and clean equipment doesn't take very long.

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Planet fitness it is like a home for me!

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I canceled my membership and they are still taking money out of my account and it doesn’t even let me remove my info online. Very distrustful place the Methuen planet fitness.

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The customer service individuals who work in the Planet Fitness that I go to at the Methuen Loop are always excellent, professional and enthusiastic about what they are doing. The atmosphere is enthusiastic and friendly and it's always very clean. I have never had a bad experience in the facility.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.2-star.

This business has 110 reviews.

The address is: 90 Pleasant Valley St, Methuen, MA 01844, United States .

The contact number is +1 978-682-0005

This service is listed under Gym .

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