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Total Body Fitness, located at the Chapel Ridge Retail Center, offers a holistic approach to fitness with state-of-the-art equipment and a vibrant community. The gym, spearheaded by owner Deshae Betts and her dedicated team, prides itself on creating a supportive and empowering atmosphere. Members commend the 24/7 access, ensuring that workouts fit any schedule. The facility is continually updated with new equipment and remains impeccably clean. The personalized training programs, nutritional guidance, and diverse memberships cater to a variety of fitness needs.

Despite these strengths, some members have reported challenges with billing, particularly when attempting to cancel their memberships. Nonetheless, the majority of reviews emphasize the exceptional staff, clean facilities, and inclusive environment, making it a standout choice for those serious about their fitness journey.

Pros:

  • 24/7 access for flexible workout schedules.
  • Supportive and empowering community.
  • State-of-the-art equipment and facility updates.
  • Highly skilled and motivational trainers.
  • Diverse training programs, including personal training and nutrition.
  • Exceptionally clean environment.
  • Inclusive atmosphere suitable for all fitness levels.
  • Convenient location within the Chapel Ridge Retail Center.
  • Variety of fitness classes and challenges.
  • Great membership promotions for first-time members.

Cons:

  • Reports of billing issues, particularly with membership cancellations.
  • Inconsistent staff availability during staffed hours.
  • Higher monthly fees without enough perks for some members.

Location / Contact

Rating Stats

4.6

out of 5.0

4 reviews
5.0
1 reviews
4.0
5 reviews
3.0
50 reviews
2.0
0 reviews
1.0

Reviews (60)

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A little slow to respond but there is a staff shortage so not surprised, gym is clean, well equipped and easy to use!

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Good quality and variety of machines to use. Very good selection of different types of workouts you can use, such as free weights, calisthenics, machines, and powerlifting workouts, like squats and deadlifts. Just a great all around gym

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Great atmosphere, Mike is amazing he’s my personal trainer and he pushes me to be better than the idea I already have of myself which creates more determination to muscle through the intense workouts😅. Bobby is pretty active around the gym speaking and asking if folks are alright, sometimes even offering advice to other members in the gym.

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Sure, the facility is nice, but good luck trying to cancel your membership if you ever need to. They use some third-party provider to do their billing and I've been trying to cancel for several months and they keep charging me. You cannot just go into the fitness center and cancel, you have to send communication to this third party billing service and despite me having sent it twice now they keep saying they haven't got it and continue to charge me. What a nightmare.Edit December 2021- these guys are still charging my account and I've had to call the bank and see if I can get them to never accept transactions from total body fitness. Seriously, only consider joining this place if you are going to do it for life for sure. Otherwise, you will regret it

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I’ve been working out here for awhile, and noticed a review that was completely false! Total Body Fitness is amazing and ALL of the staff there are fantastic. I’ve known the owner Deshae for years and she’s the most trustworthy, honest, and best personal trainer there is. Her and Jacob taking over the ownership of the gym was the best decision that could’ve happened there. They keep the gym up to date and ALWAYS have new and great equipment. Now when you’re on contract obviously you’ll have to pay until that contract expires. That’s why they give you multiple, cheap options that are the best in town. Everything is easy and well explained there when signing up. And I must say, there music is fantastic! I can walk around without earphones there! Keep it up Total Body Fitness! You will always have my business.

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I have single handily watched this gym grow by leaps and bounds. The gym is clean, safe and well equipped! The new management has shown all clients they are willing to do what it takes to increase client experience and to enhance the overall look & feel of the gym. Not many gyms you can go to that you see the owners putting in the work daily. TBF is a place you want to call your HOME gym. Any small issues I’ve had, both owners were able to jump on it right away and get it resolved because diligence and great communication can solve almost any problem! They also have GREAT promotions for first time members. I started out on a promotion and haven’t left yet!

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Staff was extremely nice and helpful

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Not enough perks, monthly charges are too high

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very nice equipment, good atmosphere

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Very nice, owners r super cool. 24/7 access

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.6-star.

This business has 60 reviews.

The address is: 3680 NE Akin Dr #122, Lee's Summit, MO 64064, United States .

The contact number is +1 816-403-4910

This service is listed under Gym .

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