Planet Fitness

I really enjoy coming here, the place is always clean and the selection of equipment is fantastic. However, I really have a problem with having found out today they have now gone CASHLESS. The young people here have no idea what problems this could lead to!

The staff is nice and friendly and the gym is clean, well lit and organized. However, some of the rules are off putting. For example, you are not allowed to deadlift at planet fitness. Aside from the strange rules Planet Fitness cant be beat for 20$ a month.

They lie to get u to get a membership then they double charge u every month 44 dollars and tell me I have to pay 75 to cancel the contract that they said they don't have. Haven't been there since March of last yr and they still tryin to charge me every month.

Pretty good place to work out.But don't talk to loud and you better carry a little bottle of water.Not a typical gym experience.It is good for the money.

A friend of mine who has worked extremely hard to get healthy and in shape was called out by the manager to stop wiping his sweat with his shirt because it exposed his chest and that he sweats too much now tell me is this a judgment free zone and if so for who?? I go to the Y and I have never heard of such there. Seems if you get fit you also my be called out?

The daytime front desk staff mainly ladies here are mainly concerned with the use of the Hydro beds. I was only giving her my turn on the Hydra bed . I was sharing that instead of taking my turn. Because I have found that the chairs that are free to everyone give a good massage as good as the Hydra beds. I don't know why this is such a special privilege of the black card. Really technically they should offer a black card membership something more like a actual physical massage. Or better yet a hot tub. There is not many class offerings like spinning classes and aerobics like you find at other gyms. Even the YMCA has spin classes and of course step and aerobic. It would be nice if the trainers would have some good classes . I actually started out in the Salisbury Planet Fitness back in the days when it was good. Unfortunately Salisbury has not been good on cleanliness so I quit going there . The sad thing is this place during the daytime should be more concerned with cleanliness . I have never seen two people such as the front two people at this place so concerned with hydra bed usage. These people made it their occupation to stop me from allowing my wife who helps me pay for my black card membership to not use the Hydra bed. I feel they are in the right if she was only a guest however she is my wife. They even put a message on the check in screen to watch me . That is totally crazy . They have signs all over saying they are the judgement free zone . They even show commercials on how great they are for everyone . It looks like they are becoming like the fast food industry and car lots where they advertise great things but deliver something else . They call this the big bait and switch . These overzealous two front desk girls need to be concerned more with MRSA. And they would be better serving the customer cleaning most of the equipment and the floors. It is being transmitted at gyms I am a healthcare provider and I have seen some rather bad things coming from gyms. Also the same overzealous people have allowed their friends at various times to use the Hydra beds. This I feel is discrimination where they are totally focused on me when they are doing things like not taking care of customers who are not washing their machines down after use and other worse happenings. However I have seen the night shift working very diligently at cleanliness at this gym. The night shift is very cordial and very non judgemental . And so far I have not received any MRSA type of infections or staph infections here. Thanks for adding phone music here. However this place gets two stars because of not offering classes like spin class. And also for having overzealous front-end staff who decide to pick and choose who they get on to about hydrabed uses. If you're going to discriminate against me and my wife you need to hold the line on everybody. They have been very political and seem to allow other types of people go under their radar. Like I said if she was just a guest I wouldn't mind. Although a hydra bed is just a machine. If I want the right to give her my turn I don't see where the problem remains. She's going to take turns on the equipment what is the difference it's still a machine. I can understand on the tanning beds. But giving her my turn should be my right as a black card member. Especially when she is helping pay for the household expenses such as a black card for me. You may want to allow wives of Black Card members in the future. I can understand guest not being able to. However I feel like the black card should have more privileges such as spin classes. Or maybe like a big hot tub room . Because I never use the tanning beds. Something like a fruit smoothie twice a month. Or a better reduction of prices of Planet Fitness attire and towels and equipment. I know you do pizza. But it would be nice to have something else at another time in the month. Y'all advertise fully about judgement free these two front desk day Clerks need retraining. They have made my wife feel very uncomfortable. Good work ladies.

Starting with the positive, the people are friendly. That it seriously that's the only positive thing I have to say about this place. The negative is they will take out of your bank account whenever they want to, however they want to, for however much they want to. In one month they withdrew six times from my account. Their financial department is seriously incompetent, and it will drain this company of all its customers. I'm completely and utterly bewildered as to how they have stayed in business this long.

Just signed up today. Looks like there are awesome bits of equipment and it appears to be a great environment! Staci was totally awesome too, I have never seen someone so happy and willing to help people. You have a great associate working for you there!

Really enjoy this gym, very clean environment and quality equipment. Staff is decently pleasant although some staff members seem to have slight attitude towards guests and members. I’m a black card member and can say that the tanning beds and hydro massage chairs are well kept and nice and staff does there best to get people in and out in a timely manner so your not waiting forever for your turn. Overall this is a great gym to be a part of for such a great price

I really like working out here. It’s clean. The staff is friendly. I usually go during off-peak hours so I never have a problem getting to use the machines I want. Overall, it’s been a great experience. Nothing beats a workout, tan, and hydro bed massage under one roof!!My only complaint is the trainer situation. Issac is the trainer in Lexington, NC. He’s awesome; very positive and personable. However, he’s the only trainer at the gym and his schedule is jam packed full of classes, orientations, and group fitness planning. It would be great if there were more trainers available to meet both morning and evening demand for classes, have more classes available, and for more personal assistance, in general. For example, I’d love to learn how to incorporate free weights into my workout but my poor trainer hardly has time for his 1/2 hour lunch based on his schedule. Having more trainers on hand would go a long way towards helping novices like me feel less intimidated by the gym experience.