CHRISTUS Good Shepherd Institute for Healthy Living Fitness and Aquatics Center in Longview, TX, is a wellness center known for its friendly staff and variety of amenities. The facility offers indoor pools, childcare, physical therapy, and diverse workout equipment suitable for all age groups. While it is celebrated for its cleanliness and supportive community, some members have noted a decline in available amenities and issues with the billing department.
Despite some concerns, loyal members appreciate the high-quality service, knowledgeable therapists, and wide range of fitness classes. The center promises a welcoming atmosphere, although improvements in maintenance and clearer communication are needed to maintain its reputation.
Pros:
- Friendly and knowledgeable staff
- Indoor pools and amenities
- Diverse fitness classes
- Clean facilities
- Supportive community
- Indoor track available
- Adequate parking lot lighting
- Complimentary towels
- Childcare services
- Rehabilitation and therapy services
Cons:
- Decline in available amenities
- Issues with the billing department
- Expensive membership fees
Location / Contact
- Address: 3133 Good Shepherd Way, Longview, TX 75605, United States
- Phone:+1 903-323-6500
- Website:christushealth.org
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 110 reviews.
The address is: 3133 Good Shepherd Way, Longview, TX 75605, United States .
The contact number is +1 903-323-6500
This service is listed under Wellness Center .
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Garrett W.
6 years ago
It's nice, but not only is it pricey, their billing system is the absolute WORST.NEVER get behind on your payments, or you will be in a world of hurt. They will charge you an extra $35 the first time you get behind, and if you never catch up, I can only assume they will keep tacking $35 charges onto your bill every month from now until the end of time. Couple that with the fact that they will only waive that fee once or twice, and what you get is a very unreasonable billing system and staff.Full disclosure: what happened to me is that they wanted to charge me for an extra month after my contract ended, and I never paid it. So now they want $256 from me -- for what was originally just $62. It's a SCAM and I will never buy a membership there again.And yes I know the math doesn't add up exactly; I'm not sure where they get the numbers either.
Magan Tyler
6 years ago
A bit pricey, but staff is always helpful and friendly, facilities are always clean (or if an an area isn't clean, just let them know), and great snack area.If you have the money for the most expensive gym in town, it's well worth it!
Misty Justice
6 years ago
I recieve therapy here and am happy with the people who work here. They are awesome and very knowledgeable. They have helped me through allot of things that I had no clue about even being an sci person. Thank y'all for being there for me on all parts of me trying to live independently!
Quinneth Cavaghan
6 years ago
Amazing. Really great employees, no shame, no photography allowed, wifi. There's great childcare, a couple of indoor pools, locker rooms with free use lockers and showers, also complimentary towels. My whole family loves going there, and we frequently use our membership. Totally worth it
Aaron Didlake
7 years ago
Drake Bridwell
7 years ago
Amazing facility. Worth every penny!
KT Bailey
7 years ago
The first time I went here was for physical therapy to rehab my left knee/leg. The staff was awesome and my rehab went great.
Jaime Donally
7 years ago
This is a nice gym with awesome amenities, but unfortunately, it's not super family friendly. The family pool hours are limited which is the number 1 reason we wanted to go to this gym. All the accommodations seem to be geared towards singles or seniors. I wish there were more swim times for families.
jorge noriega
10 years ago
carllo cavanagh
10 years ago
I first went there for physical therapy on my knee. The professional people were very caring and took there time in explaining everything to me.Thats when I found out that they offered memberships there at a fair price. they have state of the art equipment,two indoor pools and a day care,My wife and I our new member and on the track of losing that extra fifty pounds that have to go.