Orangetheory Fitness located at 1120 S Grand Ave #3, Los Angeles, CA 90015, United States, is lauded for its friendly staff, excellent coaches, and varied workout regimens. It offers a unique fitness environment with an orange light ambiance that motivates members to push their limits.
The South Park location receives special praise for being clean, COVID-compliant and equipped with new workout machines. Staff stays committed to providing a safe environment with deep cleaning between classes. However, a few customers have reported dissatisfaction, citing instances of misinformation and unhygienic conditions.
Pros:
- Workouts are varied and interesting
- Staff is friendly and personalized, remembering names and preferences
- Coaches are experienced and fun
- Special mention of clean and COVID-compliant South Park location
- Equipped with brand new workout machines
- Safe environment with deep cleaning between classes
- Offers unique experience with motivating orange light ambiance
- Studio operates at lower capacity for safe workouts
- Excellent ventilation in the studio
- Plenty of cheap meter parking available
Cons:
- Instances of misinformation during sign-up
- Few complaints about unhygienic conditions
- Some complaints about customer service
Location / Contact
- Address: 1120 S Grand Ave #3, Los Angeles, CA 90015, United States
- Phone:+1 213-483-0800
- Website:orangetheory.com
Rating Stats
Reviews (10)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 10 reviews.
The address is: 1120 S Grand Ave #3, Los Angeles, CA 90015, United States .
The contact number is +1 213-483-0800
This service is listed under Gym .
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RaLonda Ruttman-Williams
1 year ago
I’ve been a member of OTF in various different locations over the past 5 years. This is by far the best one I’ve been apart of to date! After less than a month of joining the South Park location the staff and coaches knew me by name, remembered my favorite station (Shout out to Jhah!), and made me feel like I belonged! The workouts are always different which keeps things interesting! All of the coaches have been wonderful, but I do want to give a special shout-out to my favorite ladies, Coach Kaymi & Coach Sara! Their energy is infectious and their playlists are the best. I truly can’t sing their praises enough. 🧡
Brenda Riaz
1 year ago
Great staff and workout!! The studio has been super clean every time ive been there and this studio is sooo nice. Love this place!
James Baines
1 year ago
Been to a million OT studios and this is one of my favs!! Front desk and coaches are awesome. Definitely recommend!
Jessie Chang
1 year ago
Love this studio, friendly staff and the best coaches. Favorite gym in downtown for sure
Omar Fuentes
1 year ago
There was a misunderstanding when i signed up. I really felt lied to. The manager here was able to clearly explain my misunderstanding and was willing to go the extra mile for me, thank you!!
Omolola Akerele
1 year ago
Nothing was resolved, and I was fraudulently charged without permssion. Do not sign up with this gym. They have terrible business practices, and even worse customer service
Malak M
2 years ago
Dirty gym not clean at all!If I could give it 0 star I would! Very disappointed gym the coach Natalee has zero knowledge about how to train !she will just put some music and let you do everything your own! Wasted of time and money I have it 5 start before but now 0 ! Save your money and find another gym!
Summer Rae RN
2 years ago
Awesome place...the environment made me do it... there is this orange light lit up everywhere...I didn't want to stop...I worked harder than ever...but it was like I wanted to do it. Thus def wasn't my regular workout routine. If you have never tried it... don't cheat yourself out of a once in a lifetime experience...work out at your own pace. Enjoy the company of some awesome people and give it a try. Be open minded and positive
Dionna James-Jones
2 years ago
I was so excited to start my first class today and I came in early to sign up for the class; however when I returned I was told I would need to reschedule because I was not informed that I needed to arrive 15 minutes early to the class for a safety tutorial. I was bummed about this and I probably won’t return.
Vasil Tsarev
3 years ago
The South Park studio is amazing-- new, clean, and Covid - compliant. The equipment is brand new, which makes the work outs even more pleasant.The staff is friendly, punctual, and accommodating, some are quite the eye candy too! :)The coaches are awesome-- experienced, fun, and equally helpful if you are new to OTF or a beginner and if you want to push yourself and achieve your fitness goals.The workouts feel safe since the studio operates at a lower capacity, everyone is spaced out, the ventilation is excellent, and wiping the equipment has always been a key part of the OTF routine. In addition, the staff does deep cleans in between all classes.There is plenty of meter parking, 50c/hr, which is so cheap for dtla.