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Gymfinity Gymnastics, located at 6300 Nesbitt Rd, Madison, WI, offers comprehensive gymnastics training for children. The facility is known for its friendly and knowledgeable staff who provide excellent coaching and maintain a clean, safe environment. Gymfinity offers a wide range of classes, including regular gym classes, ninja programs, and competitive teams. The gym is praised for its well-organized and fun birthday party packages, as well as its effective communication with parents and gymnasts.

Despite these positives, some customers have expressed concerns about strict make-up and cancellation policies and lack of customer service flexibility. These issues could be improved to enhance customer satisfaction.

Pros:

  • Great coaches and staff.
  • Wide variety of classes and levels.
  • Safe and clean environment.
  • Effective communication with parents.
  • Strong focus on safety and skill development.
  • Fun and well-organized birthday parties.
  • Helpful and friendly staff.
  • Positive, supportive atmosphere.
  • Long-standing, low turnover of staff.

Cons:

  • Strict make-up and cancellation policies.
  • Some devices look homemade.
  • Reports of poor customer service and communication.

Location / Contact

Rating Stats

4.4

out of 5.0

4 reviews
5.0
1 reviews
4.0
1 reviews
3.0
2 reviews
2.0
32 reviews
1.0

Reviews (40)

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My daughter loves Gymfinity. They are always taking the right precautions to keep the gymnasts safe, especially during COVID-19. The coaches and staff work well with their gymnasts and make sure they are comfortable and having a good time. Gymfinity runs a ninja program for girls and boys, which is a great option for active kids who don't want to pursue a gymnastics career. I HIGHLY recommend Gymfinity for all kids.

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My daughter has been part of the Excel team at Gymfinity for 3 years. I’ve always appreciated the attention to safety and strength and conditioning because then she is mentally and physically ready to learn new skills and compete with confidence. Even during the shelter in place, the entire staff contributed to a team online workout program that kept the girls engaged, strong and motivated until they could return to the gym. All of your efforts keep my daughter loving gymnastics.

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Gymfinity has taken every precaution to keep our child safe in returning to the gym. The entire facility is immaculate and their commitment to maintaining that standard is evident in their stringent adherence to cleaning procedures and precautionary routines.J, Steph and their staff continue to offer excellent gymnastics instruction with reasonable and encouraging expectations of the gymnast and a fun atmosphere.

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My daughter had been going to Gymfinity for the last two years and loves it there! The coaches are very professional and are always looking out for the kids best interest and safety. My daughter spends a lot of time in the gym since she is on team and never complains about missing out of other plans with friends. I highly recommend Gymfinity!

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We have been to Gymfinity for a birthday party, field trips, and for open gym time. Every time we have been there, the staff has been helpful and friendly and has shown extra patience when interacting with young kids. They have clean bathrooms and a nice viewing area with chairs where parents can wait and watch. We love Gymfinity and are excited to go back for more open gym time!

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I called multiple times for nearly 3 days and it was taking me directly to the voicemail. I left my phone number in order to let them call me back as said. They never did and then when they finally picked up my phone call after multiple attempts I asked if I could do my flips because I didn’t want to loose it. And with that cold weather we can’t really do something outside otherwise I wouldn’t even call them. They literally said NO. I don’t recommend this place to anyone.If you want a safe environment for the kids, separate them from adults it is just that simple.

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This was our first time. I was not thrilled about the policy of children being barefoot in a carpeted environment, especially after kids made repeated trips back and forth to the restrooms barefooted. Some of the devices seem to be homemade with exposed lumber (particularly the foam pit).

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This is a very nice place. Our only visit was for a private party. Two hours flys by but probably because the kids have so much fun. All staff were above-and-beyond friendly and welcoming. Everything was well organized.

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Gymfinity is hands down the best gymnastics facility around. There are so many choices in classes and levels. My daughters have both attended Gymfinity and have loved it! One daughter was very ambitious and was on the Xcel team for a couple of years, while my other daughter just wanted to take trampoline classes! I even worked there for a few years and enjoyed my time there. The staff is very knowledgable and seems to have a great time with the kids. I have enjoyed watching kids start out in Tykes and move all the way up to Team kids! I highly recommend this gym for any families who are looking to get their kids involved in gymnastics!

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My daughter is 4, and recently attended Gymfinity’s open gym—she had a blast! We were very impressed with the cleanliness of the facility and the friendliness of the staff. As she played on the equipment, staff members helped to teach her new skills and encouraged her to try new things, which she did with enthusiasm. We’ll definitely be going back! We would highly recommend Gymfinity to our friends and family!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.4-star.

This business has 40 reviews.

The address is: 6300 Nesbitt Rd, Madison, WI 53719, United States .

The contact number is +1 608-848-3547

This service is listed under Gymnastics Center .

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