Gymfinity Gymnastics, located at 6300 Nesbitt Rd, Madison, WI, offers comprehensive gymnastics training for children. The facility is known for its friendly and knowledgeable staff who provide excellent coaching and maintain a clean, safe environment. Gymfinity offers a wide range of classes, including regular gym classes, ninja programs, and competitive teams. The gym is praised for its well-organized and fun birthday party packages, as well as its effective communication with parents and gymnasts.
Despite these positives, some customers have expressed concerns about strict make-up and cancellation policies and lack of customer service flexibility. These issues could be improved to enhance customer satisfaction.
Pros:
- Great coaches and staff.
- Wide variety of classes and levels.
- Safe and clean environment.
- Effective communication with parents.
- Strong focus on safety and skill development.
- Fun and well-organized birthday parties.
- Helpful and friendly staff.
- Positive, supportive atmosphere.
- Long-standing, low turnover of staff.
Cons:
- Strict make-up and cancellation policies.
- Some devices look homemade.
- Reports of poor customer service and communication.
Location / Contact
- Address: 6300 Nesbitt Rd, Madison, WI 53719, United States
- Phone:+1 608-848-3547
- Email:[email protected]
- Website:gymfinity.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 40 reviews.
The address is: 6300 Nesbitt Rd, Madison, WI 53719, United States .
The contact number is +1 608-848-3547
This service is listed under Gymnastics Center .
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Rashelle Kindschi
5 years ago
Our daughter has fallen in love with gymnastics because of the wonderful coaches and staff at Gymfinity! She’s been attending classes and practicing regularly for three years now and we appreciate how much they’ve helped her develop into a confident gymnast. Their staff are friendly and kind to families and the facilities are safe and fun for the gymnasts.
Laura Carpenter
5 years ago
My daughter has been part of the Excel team at Gymfinity for 3 years. I’ve always appreciated the attention to safety and strength and conditioning because then she is mentally and physically ready to learn new skills and compete with confidence. Even during the shelter in place, the entire staff contributed to a team online workout program that kept the girls engaged, strong and motivated until they could return to the gym. All of your efforts keep my daughter loving gymnastics.
Amber Levanetz
5 years ago
Gymfinity is by far our favorite gym, we have been with them for several years. It’s a great place for my daughter to get in hours of exercise, meet new friends, learn new skills, challenge herself and build confidence! The coaches are great listeners and take time build a relationship with each gymnast and their parents. Throughout COVID, Gymfinity has worked endlessly to communicate, accommodate and instill hope in the gymnasts and their families.
Michele Barsness
5 years ago
My daughter had been going to Gymfinity for the last two years and loves it there! The coaches are very professional and are always looking out for the kids best interest and safety. My daughter spends a lot of time in the gym since she is on team and never complains about missing out of other plans with friends. I highly recommend Gymfinity!
ᗪOᗯᑎTOᗯᑎ ᗪᗩᗪ
6 years ago
This is a very nice place. Our only visit was for a private party. Two hours flys by but probably because the kids have so much fun. All staff were above-and-beyond friendly and welcoming. Everything was well organized.
Wisconsin Admin
6 years ago
This was our first time. I was not thrilled about the policy of children being barefoot in a carpeted environment, especially after kids made repeated trips back and forth to the restrooms barefooted. Some of the devices seem to be homemade with exposed lumber (particularly the foam pit).
Dao
6 years ago
I called multiple times for nearly 3 days and it was taking me directly to the voicemail. I left my phone number in order to let them call me back as said. They never did and then when they finally picked up my phone call after multiple attempts I asked if I could do my flips because I didn’t want to loose it. And with that cold weather we can’t really do something outside otherwise I wouldn’t even call them. They literally said NO. I don’t recommend this place to anyone.If you want a safe environment for the kids, separate them from adults it is just that simple.
Macarey Reimer
6 years ago
We have been to Gymfinity for a birthday party, field trips, and for open gym time. Every time we have been there, the staff has been helpful and friendly and has shown extra patience when interacting with young kids. They have clean bathrooms and a nice viewing area with chairs where parents can wait and watch. We love Gymfinity and are excited to go back for more open gym time!
Dave Kunkle
6 years ago
We have loved out family's experiences as part of Gymfinity. We started with their little kid classes and have moved on to being part of the competitive teams. The staff is friendly and supportive, the communication is effective, and the facility is spotless. I would highly recommend Gymfinity to anyone looking for a great gymnastics facility!
Melissa DeCabooter
6 years ago
My kids have been attending Gymfinity for years. Outstanding staff, clean, safe environment and very knowledgeable coaches! They love FLIP FEST and as a parent I love that my kids are able to showcase what they have learned over the year! Open gym is an awesome way to burn off energy and get some exercise, especially on those rainy or snowy days in Wisconsin. I highly recommend it to anyone interested in taking their vast variety of classes or just going to open gym!