The Zoo Health Club, Bedford NH

If you are looking for a budget fitness center in Bedford NH area, this is it! Have been a member for five years and really like the friendly staff.

Clean facility, great staff, knowledgeable personal trainers!

Nice gym with a friendly staff.

Helpful staff, clean, great equipment

I finally got out of my 1 year membership with this gym and couldnt be happier! I disliked almost everything about this place. At any point in time 3-4 of the treadmills would be 'out of service'. The machines that were working still had various issues such as the speed controls sticking and the TV not working. I asked a few times when all these issues would be resolved and wasn't given a decisive answer. Another thing that bothered me was the amount of dust everywhere, on the old drab curtains and on the ceiling. The group classes here are in the open part of the weights section so it is very awkward to partake in front of the whole gym. You will feel like you are doing a performance for everyone to watch.

I've been a member here for years (since it was Club Fitness) and I have seen a significant decline in the staff, the equipment, and facility as a whole. The staff (specifically the General Manager) has been nothing short of rude since she took over the gym when it transitioned to Choice Fitness. I have addressed various concerns with her (including broken/faulty equipment and extremely high temperatures of the facility) only to be brushed off with no response. At any given time nearly 3-5 treadmills are broken, which out of the 13 outdated treadmills they offer, only leaves a 62% availability rate (even at peak times). The gym's solution includes a piece of paper taped to it warning members they are non-functioning (or as they like to say "temporarily unavailable.") There is a severe lack of proper ventilation in the gym and on many occasions, regarding the outside temperature (most specifically in the summer months), the only location where A/C is circulating is directly above the check-in desk, where management spends the majority of their shifts. Additionally, of the 3 thermostats in the building all are covered with a piece of paper to prevent members to see what the temperature in the facility is. As a paying customer, it comes across as more than coincidental/ironic that the building is often “stuffy” and members are unable to check the thermostat. Additionally, numerous weight machines are in need of maintenance as they do not operate smoothly (they often get stuck upon use). Their continued dismissal of member concerns is not only unprofessional but discourteous to individuals who are spending their hard-earned dollar there. The only reason I have given the gym 2 stars is the cost of the membership and convenience of its location - though the saying "you get what you pay for" rings true in this circumstance. As a side note, when I contacted their "corporate office" in Haverhill with a formal letter, I received no response from any of the owners which leads me to believe their lack of integrity is a common theme with Choice Fitness, as a company. If you are looking for a sub-par facility, with lack of A/C in 90 degree weather, broken equipment (that does not get repaired), and disgruntled staff who provide no customer service - this is the gym for you!

I go early in the day before work or during my lunch break and this gym has never been packed. Not sure about after work hours.The staff have always been polite. I haven't had any issues. I've never noticed the gym being too hot.At least it isn't Planet Fitness.If people have an issue with a gym they pay $9.99-$19.99/month at maybe they should join Latitude for $50 a month.This place is almost always close to empty. If you hate working out next to 30 people and fighting for the next spot on a machine or weights, this is a nice little hidden gem.

I belong to a couple gyms and I have to say that the Bedford, NH location is one of the best kept gyms that I frequent. Ann and her staff are constantly cleaning the machines and making sure that everything is in order. It is a great express gym with dumbbells up to 80lbs, a squat rack, leg press and plenty of cardio machines. For the monthly price, the friendly staff and free tanning option, I would highly recommend this gym.