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The Zoo Health Club Manchester, located at the Manchester Commons Shopping Center, offers 24/7 gym access, making it convenient for any schedule. The friendly and helpful staff enhance the welcoming community vibe. Personal trainers, like Marc, provide tailored fitness plans that receive high praise. The facility is spacious, equipped with a variety of workout machines and weights, and includes childcare services. However, customer service issues, especially regarding membership cancellation, have been raised by some members.

Overall, it’s a popular gym choice for its equipment variety, supportive staff, and 24/7 access, despite some mixed reviews on management practices.

Pros:

  • 24/7 access for convenience.
  • Friendly and supportive staff.
  • Wide variety of equipment and machines.
  • Personal trainers like Marc are highly praised.
  • Childcare services available.
  • Clean and spacious environment.
  • Engaged and helpful community.
  • Reasonable membership pricing.
  • Well-maintained facility.
  • Convenient location in Manchester Commons Shopping Center.

Cons:

  • Difficulties with membership cancellation.
  • Occasional issues with equipment maintenance.
  • Mixed experiences with cleanliness.

Location / Contact

Rating Stats

3.9

out of 5.0

14 reviews
5.0
3 reviews
4.0
2 reviews
3.0
2 reviews
2.0
39 reviews
1.0

Reviews (60)

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The zoos super clean, all the equipment is great and the staff are all so nice and happy. Makes for a great day at the gym!

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Amazing staff and super clean facility! Won’t disappoint!

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I feel beyond welcomed by everyone! Members and staff alike! Jorge is an amazing and inspiring individual! I will definitely be becoming a member soon!

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Met with Marc today and had a great experience! I decided to keep him and we’ll be meeting every week. He set reasonable goals for my workout and was able to push me the perfect amount! He’s easy to work with and super helpful. I look forward to getting into a routine :)

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Joined this gym today and had my first appointment with personal trainer. Met with Marc who did an amazing job educating me on the science of muscle building for a healthy body! Cannot wait to start seeing results.

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The gym was not too crowded and saw a couple trainers very engaged with their clients. Highly recommend.

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I’ve been a member for years, since before the Zoo opened their doors. While I’ve seen the good, and the bad. I can honestly say the new manager is doing everything she can do to bring the gym back to being the best around. We needed a deadlift jack as the Manchester location was the only one without one. She ordered it same day, we had it a few days later. When an issue is brought to her attention she takes care of it.Cleanliness has been an issue but since the new crew has come in, they are constantly cleaning, and thegym is a lot cleaner.The child care is great- all the staff is amazing with the kids. My kids love going, and hate to leave.The community is one of the best I’ve seen in a gym. There’s support everywhere you look.If you need a gym, look no further the Zoo is it!

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Always a warm welcome when showing up. In the last few weeks the gym has been cleaner more organized and an overall warmer environment where needs and concerns are addressed and real changes can be seen! Very happy with this gym

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The place is great for all types of training! The staff is super friendly is diligent about being involved with their customers fitness goals and aspirations. The manager Nicky has made the place fun to attend and makes sure people’s needs are met! She ordered a delift bar for deadlifts shortly after a couple of members mentioned the annoyance of deloading without one. Overall I’ve enjoyed this gym and will continue to train here for as long as I can -jorge

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Just signed up for personal training with Marc at The Zoo. Kendall and I are definitely ready for a change and we're committed to keeping with it to be a healthier duo. I'm really glad we got to meet with him today, I really trust that he has our best interests in mind and I feel very comfortable working with him and his staff to achieve my goals. I'm excited to be back at it tomorrow. Thank you so much for making this process simple and for your time today.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.9-star.

This business has 60 reviews.

The address is: 377 S Willow St suite b2-1, Manchester, NH 03103, United States .

The contact number is +1 603-782-5016

This service is listed under Gym .

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