The Zoo Health Club Derry

I’m local to the area but active military and have used this gym 4 times now when I am back on leave. Every single time I’ve come here for about month-long periods over 4-5 years this place never disappoints me. There is plenty of equipment, it’s a 24 hour gym, and I’ve rarely ever noticed broken equipment, and if so, it’s not more than 1-2 days. I’m usually here in the 10pm-2am range so there’s barely anyone at the gym either. I would recommend this gym to anyone that’s just starting out and regulars. Dumbbells go up to 150 and there’s plenty of plates to go around.Most importantly, I want to point out that the gentleman that comes around midnight to clean the place does an impeccable job - the place is spotless.

Having been a loyal member of Zoo GYM for over five years, I am delighted to express my admiration for the personal touch that owner Julian brings to the gym. His genuine care and dedication are truly rare qualities that I deeply appreciate. I wholeheartedly recommend this hidden gem to anyone seeking exceptional classes, friendly staff, and impeccable cleanliness.

Gym is always a mess, good luck finding weights when it gets moderately busy. Best time to come is early morning or late night when the incompetent staff isn’t around!

Terrible... Signed up for a “free week” promotion deal. I told them I’d like to cancel before the week was done. They said I was all set, but continued to charge me $30 for the months I did not go. So I called and asked, can you please cancel my membership once again, they said yes sorry about that… But they continued to charge me again $30 each month for 6 months until I had to take matters into my own hands and cancel my credit card on them so that they could no longer charge me… Definitely scamming many people. After this I asked to get refund and printed proof of the phone call, but no refund was given, lol don’t sign up here guys.

I signed up about 2-3 months ago, and immediately started training with Redwood. Coach Cory is very knowledgeable regarding all things fitness, and is very passionate about seeing training clients progress. I have trained with Morgan, she was great. Now I am training with Zarah, who has also been great to work with. Cory makes sure that my progress has been monitored, in just over 2 months I've lost 9 inches in my measurements!The gym itself has lots of weight lifting equipment, and plenty of cardio machines. Unlike some gyms I've been to in the past the equipment seems to be well maintained and there aren't usually any out of order.They also have a protein shake bar, and lots of other drinks and protein snacks.

Today I had the Amazing opportunity to sign on with coach Cory. In just 30 minutes of him showing me 3 different machines, I have felt better than I ever have in the past 2 years of going to the gym by myself. Definitely recommend. I am so pumped for these next 12 months he is so motivating!

Currently been doing 75 hard.We all face gym discomfort. I’ve been to gyms for the passed 12 years. This gym has no discomfortI’ve been here for 2 years. I’ve also been here in this specific gym for the passed 57 days straight.1. People that come here are wonderful2. The staff is friendly and helpful3. The manager and owner is one of the nicest guys I’ve ever metThe community here is driven to win 🏅

Super friendly and professional gym for all age groups! I love the variety of machines provided within the facility. Also offers great classes for group trainings and yoga. Highly recommend this gym in the NH area. Great manager (Ernesto) as well!!

I started the Zoo membership and redwood personal training in March it was good for maybe a month until I stopped hearing from my trainer and was unable to book sessions. I reached out to the manager to find out my trainer quit and was going to be with a new trainer 2 weeks later. My second trainer only wanted me to book one session a week even though I pay for 2 sessions a week. After only 2 sessions with him he stopped responding and I was unable to book. I reached out to the manager coach Corey and he told me he’s been meaning to call me(this is after 2 weeks again) to tell me that the other trainer quit. They put me with another trainer I booked my sessions with him showed up and he was with someone else and told me he forgot to book the sessions and was unable to train me that day. After that I tried to cancel but coach Corey asked me to give the trainer another chance. I went on and had 2 weeks with the new trainer until again he stopped responding and I was unable to book any sessions this month. After my 7th time reaching out I contacted the VP Marc to cancel. He told me to cancel I would have to give a 30 days notice and pay a cancellation fee. The total would be around 1000 for me to quit when the only reason I am canceling is because I have been unable to book sessions. I did not receive anything I was promised. The fact I was ignored and had to wait 2 weeks to find out my trainers quit I find ridiculous. When I first signed up I recommended them to my family and clients. 3 of them who signed up also had similar Issues and are told they are stuck in a contract and there’s nothing that can be done

I've been a member of the Zoo for about 4 years now and I have loved every moment. I've gone through multiple transformations just through the equipment they offer. The other day I finally decided that I wanted to take the next step. I wanted to see how far I could go. I only have limited knowledge and understanding around weight lifting and running. I struggled to put muscle mass on while maintaining consistent cardio. So to have effective cross training to succeed and perform as a hybrid athlete I met with Coach Cory who is a manager for Redwood Personal Training. Our intro session was absolutely fantastic and redwood definitely has the resources and knowledge to understand the sciences behind fitness and performance. Naturally I figured why not try something new and I signed the contract. Looking forward to seeing where this all goes.