The Zoo Health Club Manchester, located at the Manchester Commons Shopping Center, offers 24/7 gym access, making it convenient for any schedule. The friendly and helpful staff enhance the welcoming community vibe. Personal trainers, like Marc, provide tailored fitness plans that receive high praise. The facility is spacious, equipped with a variety of workout machines and weights, and includes childcare services. However, customer service issues, especially regarding membership cancellation, have been raised by some members.
Overall, it’s a popular gym choice for its equipment variety, supportive staff, and 24/7 access, despite some mixed reviews on management practices.
Pros:
- 24/7 access for convenience.
- Friendly and supportive staff.
- Wide variety of equipment and machines.
- Personal trainers like Marc are highly praised.
- Childcare services available.
- Clean and spacious environment.
- Engaged and helpful community.
- Reasonable membership pricing.
- Well-maintained facility.
- Convenient location in Manchester Commons Shopping Center.
Cons:
- Difficulties with membership cancellation.
- Occasional issues with equipment maintenance.
- Mixed experiences with cleanliness.
Location / Contact
- Address: 377 S Willow St suite b2-1, Manchester, NH 03103, United States
- Phone:+1 603-782-5016
- Website:zoogymnh.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.9-star.
This business has 60 reviews.
The address is: 377 S Willow St suite b2-1, Manchester, NH 03103, United States .
The contact number is +1 603-782-5016
This service is listed under Gym .
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Taylor Gagnon
2 years ago
I’m a powerlifter and come here when I am unable to go to my coach’s gym, and say it definitely passes the test! Clean, solid equipment, and great staff. Definitely recommend if you want a good gym for a solid price! :)
Kaity Taylor
2 years ago
Just signed up for personal training with Marc at The Zoo. Kendall and I are definitely ready for a change and we're committed to keeping with it to be a healthier duo. I'm really glad we got to meet with him today, I really trust that he has our best interests in mind and I feel very comfortable working with him and his staff to achieve my goals. I'm excited to be back at it tomorrow. Thank you so much for making this process simple and for your time today.
RebornBeast 96
2 years ago
The place is great for all types of training! The staff is super friendly is diligent about being involved with their customers fitness goals and aspirations. The manager Nicky has made the place fun to attend and makes sure people’s needs are met! She ordered a delift bar for deadlifts shortly after a couple of members mentioned the annoyance of deloading without one. Overall I’ve enjoyed this gym and will continue to train here for as long as I can -jorge
Joseph Plante
2 years ago
The current staff at the zoo is in my opinion the best overall staff that has been there since the beginning. The gym is always clean, bathrooms are always maintained, and the staff always takes time to greet me and talk to me as they are amongst the friendliest they've ever had there. You would be hard pressed to find a better staff in any gym anywhere
Alex Legere
2 years ago
It runs exactly how a gym should run. The staff is always friendly and helpful and it's a great place to get a good workout. And shout-put to Hailey for going above and beyond with the creative shakes.
Jaime José Hernández
2 years ago
I recently went as a guest with a friend. I was shocked when they didn't have any water so I had to leave and go to the nearest convenience store to get one before coming back, not to mention some of the machines had rust on them.
lila2377
2 years ago
Extremely unprofessional staff that don’t take the time to clean equipment, mirrors, or bathrooms. Staff are rude and there was period blood on the leg press last week…Workout Club is far superior.
Hugo Jasbon
2 years ago
Hip thrust machine strap doesn’t like the quick release part that it’s design to do. Took them about a year to replace one machine. The bathrooms nasty smell leaks out sometimes when the door is left open too long.
Alejandro Vaquerano
2 years ago
They simply do not understand how to treat their members. The gym is always dirty (I bring my own towel from home to ensure I don’t get any diseases). This is not something that should be happening at this type of gym. It is unacceptable. I have personally addressed my concerns to management and I have been met with ridicule and rudeness. I vow to never go back to this gym. They mad me feel weak and powerless. Please do yourselves a favor and take your business somewhere else.
Evan V
2 years ago
Went and checked out The Zoo today. The manager Vinny was awesome! He helped us out significantly. We’ll definitely be back. Gym had everything you could ask for in a fitness facility.