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The Zoo Health Club Manchester, located at the Manchester Commons Shopping Center, offers 24/7 gym access, making it convenient for any schedule. The friendly and helpful staff enhance the welcoming community vibe. Personal trainers, like Marc, provide tailored fitness plans that receive high praise. The facility is spacious, equipped with a variety of workout machines and weights, and includes childcare services. However, customer service issues, especially regarding membership cancellation, have been raised by some members.

Overall, it’s a popular gym choice for its equipment variety, supportive staff, and 24/7 access, despite some mixed reviews on management practices.

Pros:

  • 24/7 access for convenience.
  • Friendly and supportive staff.
  • Wide variety of equipment and machines.
  • Personal trainers like Marc are highly praised.
  • Childcare services available.
  • Clean and spacious environment.
  • Engaged and helpful community.
  • Reasonable membership pricing.
  • Well-maintained facility.
  • Convenient location in Manchester Commons Shopping Center.

Cons:

  • Difficulties with membership cancellation.
  • Occasional issues with equipment maintenance.
  • Mixed experiences with cleanliness.

Location / Contact

Rating Stats

3.9

out of 5.0

14 reviews
5.0
3 reviews
4.0
2 reviews
3.0
2 reviews
2.0
39 reviews
1.0

Reviews (60)

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Hip thrust machine strap doesn’t like the quick release part that it’s design to do. Took them about a year to replace one machine. The bathrooms nasty smell leaks out sometimes when the door is left open too long.

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The gym is dirty — hand prints all over the mirrors, bugs on the floors, carpet torn up, the bathrooms are disgusting— it’s humid & dark. The door to get in is constantly broken so if you’re an early gym goer, always have a back up plan. Machines are broken for months. The place is littered with paper towel machines and spray bottles that are all broken so you know no one is actually wiping down equipment.

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I’ve been going to the Zoo for about 2 months now, and I have never been more impressed with a staff! And their partnership with Redwood PT is fantastic, Coach Cory is extremely knowledgable, friendly, and motivating! Best I’ve felt in a long time

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The facility itself is fine however they will give you the run around when trying to close out your account because you moved demanding that you either visit the location you created the account in or send in snail mail indicating your intent to do so as if calling in in person was not intent enough.Do not give these people your money

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Nice selection of cardio, strength machines, weights. However, locker room is disgusting! I’ve been going to Gyms for 40 years, Including some gnarly places in Brooklyn New York. This is the only gym whose locker room is so dirty I just can’t bring myself to shower there.

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Every time I come to the gym, I have to get on three different treadmills before I find one that actually works. Several of the treadmills will not let you log in to your account. I feel that if I'm paying for a gym membership then these things should be taken care of on a regular basis, and I should have quality equipment to work out on.

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I had a great experience at this location starting a membership, Nivene was really who made the experience great. Not only was she very knowledgeable, she was an amazing support in introducing me to the world of fitness. If you are looking for an exceptional trainer, Nivene is the woman to see!

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Spent many years here as a member coming at least 5 days a week. Having cancelled after moving, I never realized what I had there until it was gone. Lots of space and equipment, dumbbells up to 150lbs and a clean environment to workout in. The staff are friendly and willing to help with any problems. Super friendly customer base, I didn't expect to make as many friends as I did when I first signed up. Like the reviews on here note make sure you read the terms of your contract and be conscious when you're ready to cancel, and you won't run into any problems. I even had to pay less because I communicated with them up front when I was moving and when I would be cancelling my membership. Cannot recommend this place enough!

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This is a great gym! Great selection of equipment, and an extremely friendly and helpful staff. The personal trainers are an amazing resource for anyone looking to get serious about their workout goals. No matter your budget or schedule they will work with you to find the right regimen.

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This gym is so clean and offers a variety of free weights and machines!! In my opinion worth the price.I am so excited to get back into shape! Marc is so motivating and educated me on some of the misconceptions I had about working out. I really appreciate that.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.9-star.

This business has 60 reviews.

The address is: 377 S Willow St suite b2-1, Manchester, NH 03103, United States .

The contact number is +1 603-782-5016

This service is listed under Gym .

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