Pro Spirit Inc is a gymnastics center located in McKinney, TX. They offer a variety of classes for different age groups and skill levels. However, recent reviews indicate some dissatisfaction with the staff's behavior and overall customer service. While some coaches possess good skills, the attitude of certain staff members, especially towards young children, has been criticized. This has affected the welcoming atmosphere that was previously associated with the center.
Despite these issues, Pro Spirit Inc remains a place where kids can potentially develop their gymnastics skills. However, improvements in customer service and staff training are highly recommended based on the feedback.
Pros:
- Offers a variety of classes.
- Good skills demonstrated by some coaches.
- Convenient location in McKinney, TX.
- Flexible opening hours.
Cons:
- Rude and unapproachable front desk staff.
- Lack of enthusiasm and friendliness from some coaches.
- Negative experiences reported by parents and children.
Location / Contact
- Address: 129 Aero Country Rd, McKinney, TX 75071, United States
- Phone:+1 972-346-9010
- Email:[email protected]
- Website:pro-spirit.com
Rating Stats
Reviews (3)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 3 reviews.
The address is: 129 Aero Country Rd, McKinney, TX 75071, United States .
The contact number is +1 972-346-9010
This service is listed under Gymnastics Center .
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Misty Trout
1 year ago
Went to Pro Spirit today to watch my 4 yr old granddaughter attend a trial class. This was her very 1st time ever trying anything like this. I was extremely disappointed observing the 2 coaches (mainly the 1 coach). I never, not 1x saw any enthusiasm, a smile or even an attempt at seeming to enjoy what she was doing or want to truly help the girls. What I did see was eye rolling and a sour look on her face. Disappointing experience.
Tori trout
1 year ago
I ultimately am very disappointed that I’m even having to write this review…i spent 9 years there as a kid and teenager competing. It was so great back then! I hadn’t been back until today so I could let my 4 year old take a “free” trial class. I wanted her to see if she liked it compared to her previous sport, soccer. Upon arriving, I didn’t feel overly welcomed in by the front desk staff. Definitely not the same warm and friendly energy they used to have from Mrs. Cathy way back when. During the class, my daughter was told multiple times by a young blonde “coach” to “just stand and watch” another classmate and then try to try the skill…. the coaches were acting as if she knew what she was doing by not offering assistance first. She appeared blatantly annoyed having to help her. She did not smile. She was not encouraging. She was impatient and spoke to her in a rude tone. She is 4 and this is her first time even trying a back bend. I can understand competitiveness getting older and being more serious, but this was for fun… she did not have fun. In fact, she asked to go to a different place afterwards.
Only me
2 years ago
Great place for classes but rude front desk staff. They are very unfriendly, unapproachable and smirky. If it wasn’t for the skills of the coaches and other staff, I wouldn’t waste my time. I hope they get better training on customer service.