Crunch Fitness - Melbourne

Love this gym! i switched gyms about a year ago best move i ever made. The atmosphere is amazing, people are always friendly and its nice and clean. I started training with Carly in October of last year and absolutely love her! She goes above and beyond to help me reach my goals, shes got a great personality, always in a great mood and really cares about her clients.

This place is a scam. The workers either aren’t honest with members about the membership cancellation process or they purposely misrepresent the process. We moved away and had to make a 2 hour drive to cancel in person. Then had to pay for another month because they require a 30 day cancellation notice. I’ll be filing with the BBB.

wish I could give them 0 starsNot on the facility, but on the staff and their rude demeanor. “Manager” was not helpful in helping us resolve our need to cancel, due to moving away. Empty promises to help us with no call backs or communication. We were sent to collections over this fiasco. 0/10 stars.

I have moved and my wife and I have tried to cancel multiple times and they refuse to allow over the phone or online. Require a certified letter and when we mailed it it was returned undeliverable. Canceled the card they are charging and now they call everyday saying we owe and that we will go to collections. very predatory and a scam. Nice facility but terrible ownership / customer service. The owner will probably reply and say it's outlined in the membership; however, 1. Who keeps gym membership paperwork 2. Pays attention to having to go in person or send a certified letter to cancel 3. Doesn't allow online or telephonic cancelation? It's literal greed from the owner hoping to create a difficult manner to cancel so they can squeeze more money. Shameful.***Edit***The owner replies with a canned answer and doesn't even read the review. And they lie, they just want to be able to make things as difficult as possible to cancel so they can make more money. I sent a (2 actually) letter and it was returned.***New Edit***They lied, I reviewed my contract and it just says cancellation needs to be done "in writing;" therefore, an medium would suffice. They also just refused delivery of my certified letter today. Scam artists.

I’ve been going to this gym for only a few months and I’m impressed. The place is clean and the staff is very energetic and helpful. I’ve never had a personal trainer before but I’ve started training with Kris and already I’m seeing results I never would’ve thought possible. She keeps track of my workouts and weights and even helps with my nutrition, so it feels like there’s real progress happening. Overall I’m happy with my time here at Crunch.

Hands down the best gym. Good equipment. Rarely broken down or scratched up. Clean area. Good environment. Friendly people. Large and comfortable space. No cramped up areas or machines. So many squat racks open and double machines available. The gym is huge and at a great price.

Good staff. This gym is great becuase of their spacing never feel clutterd when it gets busy.

Nothing worse than hitting the gym first thing in the morning and dealing with yesterday's filth in the bathrooms. Haven't said anything hoping it corrects itself, as in maybe someone called out sick. Not the case. It's dirty and full of kids who really don't give a sh.....Your not the only game in town, remember that-

Awesome gym with friendly staff and a wide variety of equipment. If you're looking for personal training ask for Kris! You won't be disappointed.

Have had several training sessions with Jason Van Sickle. Outstanding! He’s been brilliant at working around my injuries and I always get a great fun workout!