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Anytime Fitness at 111 N Washington Ave, Minneapolis, MN offers a convenient 24/7 workout option. The gym is small but equipped with a variety of free weights and machines to cater to all muscle groups. Many users praise the new management under Andrew for turning the gym around with better service and cleanliness. However, some users have reported significant issues with canceling memberships and inconsistent staffing, leading to unresolved billing complaints. Overall, Anytime Fitness remains a good option for those looking for a clean, well-managed gym accessible at any time.

Members appreciate the positive environment and variety of equipment, but customer service issues may be a concern for some. Andrew's expertise and responsive nature have been highlighted positively by many recent reviewers, though these improvements still require consistent follow-through. Consider this gym if you value 24/7 access and a friendly atmosphere but stay aware of potential challenges in communication and membership management.

Pros:

  • 24/7 access to the gym
  • Variety of equipment available
  • Clean facilities
  • Friendly and knowledgeable new management (Andrew)
  • Convenient location
  • Positive environment
  • Reasonable pricing
  • Not too busy during peak hours
  • Helpful staff
  • Good for achieving personal fitness goals

Cons:

  • Significant issues with membership cancellation
  • Inconsistent staffing during posted hours
  • Unresponsive customer service

Location / Contact

Rating Stats

3.9

out of 5.0

7 reviews
5.0
1 reviews
4.0
1 reviews
3.0
11 reviews
2.0
0 reviews
1.0

Reviews (20)

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Really appreciated Andrew's help setting up membership and convenience of location. He's was really passionate, personable, knowledgable about working out, really worked considerately finding a good membership plan.

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if i could give 0 stars i would... let's see... no one is ever there during staffed hours. they don't pick up the phone. they don't return calls. they don't answer emails. they don't allow you to schedule an appointment/tour with them …

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I've been trying to contact this gym for a month to cancel a membership we no longer use since we created a home gym. They do not respond to emails and they are not there during the posted staffed hours. Use at your own risk. I'd recommend finding a gym that doesn't come with the headache.

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Signed up via class pass, paid for parking and nobody is there during staffed hours to let you in. Called the number over 10 times, left a message and stood waiting. Staffed hours were listed on the door and I was well within them.

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I have been trying to get into contact with ANYONE at this gym since I have been getting charged for a membership here for the last 6 months despite not having a membership here. I have called, emailed, and showed up in-person during staffed hours and waited around with no one showing up. I have called corporate with no response. I am becoming extremely concerned as I am still being charged. I cannot believe how horrible this customer service is, especially since it appears I am not the only one with this issue. I wonder when we can sue.

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So, I signed up for the month to month membership because i am a travel worker and would need to cancel incase my job takes me elsewhere. That time has come and I have been contacting this location for over 2 weeks now and have heard …

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Absolutely horrible costumer service. Staff does not return any phone calls or emails and are never actually there during "staffed hours". I have been trying to cancel my membership for two months and have practically received no response …

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This is the absolute worst gym in Minneapolis, not only due to poor equipment quality and/ or inadequate spacing, but the management team is absolutely unprofessional & never follows through on pending concerns. Phone calls are never …

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The New Manager Randy has been helpful in assisting with the cancelation of my membership. I submitted a cancelation in August of 2021 and it unfortunately was not addressed until April of 2022, despite numerous calls, emails, and showing …

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Pretty good Gym, people really come here to workout, not to lose time. You can see it and also smell it jjj, overall pretty good , pretty clean please. Staff is great and is a big gym , Defenelly recommended

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.9-star.

This business has 20 reviews.

The address is: 111 N Washington Ave, Minneapolis, MN 55401, United States .

The contact number is +1 612-339-6655

This service is listed under Gym .

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