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Snap Fitness (Nicollet Ave & W 54th St.) in Minneapolis is a well-regarded gym that prioritizes cleanliness and customer satisfaction. The gym is open 24/7, making it convenient for any schedule. With a recent remodel, the facility offers a more appealing and attractive environment. New management has revitalized the space with updated equipment, layout, and rigorous sanitation protocols, earning high praise from members.

Despite the positive feedback, some customers have reported issues with billing and customer service. While the majority appreciate the supportive atmosphere and variety of equipment, a few have faced difficulties managing memberships and obtaining refunds.

Pros:

  • Open 24/7.
  • Extremely clean and sanitized.
  • Recently remodeled.
  • Welcoming and professional owners.
  • Positive atmosphere.
  • Wide variety of equipment.
  • Helpful staff during staffed hours.
  • Never crowded.
  • Convenient parking.

Cons:

  • Issues with billing and refunds.
  • Occasional poor customer service.
  • Some members faced difficulties with management.

Location / Contact

Rating Stats

4.2

out of 5.0

2 reviews
5.0
8 reviews
4.0
0 reviews
3.0
0 reviews
2.0
0 reviews
1.0

Reviews (10)

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I would give 0 stars if possible. Set up a membership here through GymPass and Snap Fitness messed up and charged me anyway. Now they won’t refund two months of membership, so I’m out over $100, and when I spoke to the manager at this location, it was one of the rudest phone calls I’ve ever had. He was immediately aggressive and cut me off multiple times, completely ignoring what I said. Save your money & time and don’t come here.

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This location is really hard to work with. I was overcharged by signing up online and he was unable to do anything about the extra fees.I never (not once) attended the gym, and due to Covid I wanted to cancel. I called left messages 3 different times. No return call. Not once. So I emailed and threatened calling corporate and then finally got an email response unprofessionally saying something like...got your email, your membership has been cancelled.Then I emailed asking about getting my $20 key card deposit back. For not attending this gym once, and getting screwed on my joining fees, I was hoping the owner would offer to fix something...anything. In the end I’ve paid hundreds of dollars with nothing to show for it.I’d definitely recommend going elsewhere as I had awful customer service with this location.

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Best gym known to man! They have TWO racks for squats/bench press, lots of treadmills, dumbbells, and weight training equipment. I toured all the gyms in the area and this by far is the best for the price if you’re serious about getting in shape. Very happy.

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I LOVE this location!! Everything is ALWAYS sparkling clean and I always see the equipment being wiped down and the place being sanitized. They have new safety measures in place which makes me feel at ease and it makes it a safe space to be. ALSO! The new remodel is gorgeous and there's a great selection and variety of equipment! Gosia and Ronnie are soooo amazing so welcoming!

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The best location in South Minneapolis for sure! I’ve been checking quite a lot gyms around the area and this one fits the best for my needs. Friendly and helpful staff, a wide variety of equipment, super clean facility, always a spot on the parking lot.Very happy that I joined!

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The owners/instructors are extremely knowledgeable, highly motivated and welcoming. They also have a comprehensive approach to following stringent sanitation protocols for proper disinfection, operation and maintenance, as well as adding additional procedures to achieve a new level of cleanliness.  Highly recommend Snap Fitness!

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I always enjoy going to this location of Snap! Especially during COVID times, everything is very clean and well maintained! Members and management definitely uphold the expectations which is much appreciated when getting back to the gym after quarantine!

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Great place to workout and SAFE for these days. They don’t allow more than a few people at once. Every time I have been there to workout I saw only 4 other people besides myself. The new remodeling makes the place look more appealing and attractive. They provide Very positive atmosphere and great results. What I love about this gym is that they take the COVID-19 threat seriously. They carefully clean up after every single client who used the equipment. Each equipment is cleaned separately with strong attention to the minor details. The 6 feet apart rule is in place when using the machines especially. Thank you SnapFitness for your care for the public health.

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Never thought I would be a person to say this, but I love going to this gym!For most of my life I have been a person who does not like to exercise, I never played sports, and left to my own devices would probably hurt myself on gym equipment. I was a person who went to the gym as a chore, it was a necessary evil to not be totally unhealthy. Turns out I just needed to find the right gym. There is always positive energy and support in this Snap!Over the years that I have been a member of this gym, it has consistently changed for the better and my attitude about fitness has changed with it. Positive changes in the gym: new machines, new layout, new flooring, new paint, new sound system, and most important new owners! Ronnie and Gosia are personable and professional, and they know what makes a gym great. They aren't just hands off business owners, fitness is their passion. Positive changes in me: down over 40 lbs, 7% body fat, and 40" overall - 7" just in my waist!Honestly, I would rate more stars if I could.

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I've worked out at four or five different Snap Fitness franchises over the years, and this one holds up just fine with any of them. It has a good selection of weight machines and free weights, enough treadmills or stationary bikes that I'm never left waiting, and the staff that are present during staffed hours are always courteous and helpful. I can come in at any time of day, find parking nearby, and get in a 45 minute workout being bothered by any staff or patrons. This gym does exactly what I need it to, and does it well.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.2-star.

This business has 10 reviews.

The address is: 5409 Nicollet Ave suite b, Minneapolis, MN 55419, United States .

The contact number is +1 612-824-4454

This service is listed under Gym .

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