The Missoula Family YMCA, located at 3000 S Russell St, Missoula, MT, offers a variety of gym amenities and programs for all ages. As a community-focused organization, the YMCA prides itself on creating a welcoming environment with friendly staff who are committed to supporting the well-being of members. The gym and facilities, including an indoor track and pool, are kept clean and up-to-date, fostering a safe space for workouts, classes, and family activities.
While many customers appreciate the compassionate and engaging staff, some express concerns about cleanliness in specific areas and responsiveness of administrative staff. The YMCA also provides numerous community-focused events and inclusive programs, although some users have found membership costs to be prohibitive.
Pros:
- Friendly and welcoming staff
- Wide range of classes and activities
- Clean and well-maintained facilities
- Family-friendly environment
- Strong community focus
- Indoor track and nice pool area
- Helpful and engaging trainers
- Inclusive and compassionate environment
- Great kids' programs and camps
- Offers financial assistance
Cons:
- Some areas reportedly not clean
- Issues with administrative responsiveness
- Membership costs could be high for some families
Location / Contact
- Address: 3000 S Russell St, Missoula, MT 59801, United States
- Phone:+1 406-721-9622
- Email:[email protected]
- Website:ymcamissoula.org
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 60 reviews.
The address is: 3000 S Russell St, Missoula, MT 59801, United States .
The contact number is +1 406-721-9622
This service is listed under Gym .
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Jenny Sanderson
3 years ago
I have not seen such a community place. Feels used, much like a municipal park or pool. I was concerned watching a group of children swim, without what looked like enough supervision. The young lifeguards were doing their other duties for the most part.
Matt Rosbarsky
3 years ago
I've been a member for over 10 years and the Y is amazing. Great staff, great facilities, and great classes. Never had a bad experience!
Craig Gohl
3 years ago
This place is poorly managed. The staff is rude and completely clueless. The management refuses to help members find the information they need. The facilities are disgusting and the safety is a joke. I encourage anyone who is looking for a membership to go the Source instead. They are much cheaper, better staffed and much nicer. The Missoula Family YMCA is the worst YMCA I have ever seen. That is saying something as I have been to a lot.
RONALD BARKER
3 years ago
The best. The administrative staff is always polite and courteous. The personal trainers aided me in losing 100 pounds. Always a friendly atmosphere. The other members are always willing to give a 'spot'.Update 07/09/2020, refused to give a refund but a credit for my kids camp. We cited potential medical reasons and concerns and still refused to issue a refund. Even in the midst of a pandemic refused to give a refund on membership for 30 days. Definitely makes you wonder about their financial status, seems to be going under or just greedy.
The Simplest
4 years ago
The staff does not sure times for open gym and we need more open gym.
michael garrido
4 years ago
Great for adults. Nothing for kids unless you want to spend big bucks.
Emily Phipps
4 years ago
The pool is nice but the showers are badly in need of a renovation.
Josiah Gilbert
4 years ago
Not good equipment for what you have to spend. If there's more than 10 people lifting there is no room in the gym.
John Coley
4 years ago
I 'hit the gym' almost every day. I go to classes and I work out - a requirement for an aging vet, who needs it. There's a pool, a good sauna,and a hot tub for those times when I need a little extra TLC. I enjoy the blend of all ages and types. The YMCA makes an improvement in so many lives: children, athletes, working families, and seniors. So many great programs are operating all day, every day - I always get a lift from being there.
Nolan Christensen
4 years ago
Went in to take a shower. The staff at the front desk was helpful and full of smiles. She helped switch my membership to nationwide, then pointed me to the locker rooms. Water was warm, facilities were clean. Only spent about a half hour there total, but it was decent.