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Amped Fitness (Montgomery), located at The Shoppes at Eastchase, operates every day of the week. This gym offers a wide range of facilities and services, enticing community members to take advantage of the gym experience. Members have shown diverse sentiments towards the business, with some lauding its professionalism, quality of equipment, cleanliness, and child care facilities. In contrast, other members found the business practices objectionable, particularly the lack of transparency in billing and contract terms.

The gym has faced critical reviews about rude behavior, misleading agreements, and poor handling of harassment complaints. Despite this, Amped Fitness is recognized for its 24-hour access, well-maintained facilities, and variety of equipment. Based on these reviews, potential gym-goers should carefully evaluate their membership terms and communicate clearly with the staff to avoid misunderstandings and unexpected fees.

Pros:

  • Open 24/7, providing flexibility for members.
  • Clean and well-maintained facilities.
  • A variety of quality workout equipment is available.
  • Childcare facilities for busy parents.
  • Offers a range of amenities, including sauna and massage table.
  • Friendly and helpful staff.
  • Affordability, with basic membership starting at $9.99.
  • Spaces and equipment are well-spaced, reducing crowding.

Cons:

  • Lack of clarity and transparency in contract terms, including undisclosed cancellation fees.
  • Episodes of staff exhibiting rude behavior towards members.
  • Management's lackluster response to harassment complaints.

Location / Contact

Rating Stats

4.6

out of 5.0

12 reviews
5.0
2 reviews
4.0
2 reviews
3.0
1 reviews
2.0
43 reviews
1.0

Reviews (60)

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Attention to all gym lovers : It's highly advisable to carefully review your contract terms. While it's true that the staff provided an initial explanation, there's room for improvement in comprehending all the associated fees. This includes a monthly charge, an annual fee, and a rather surprising cancellation fee for membership, especially pertaining to personal training sessions. It's rather disconcerting that a request to cancel a PT session results in being charged for an entire year's membership fees, even without the opportunity to attend a single session. This raises valid concerns about transparency and practices within the fitness industry."It seems like they don’t like guest members the way them treat guest members are so rude and embarrassing in front of other people. What if you go gym with friends and some staff comes ask “He/She can’t be here and need to get out of here”. Not gonna mentioned here the PT gentlemen name here but not recommend for PT and Guest Members.

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Fitness Equipments are all new and organized

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Never sign up for the personal training they never do your trainings each month they switch too many trainers and never finish my sessions I’ve paid for

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Great gym! Staff is always super courteous and helpful. All the machines are cleaned regularly. Happy to be a member!

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Outstanding and very professional. Awesome environment.

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All Customers, please make sure you read your contract. Not saying that the staff member didn’t explain this initially but I don’t remember all the fees. Monthly fee, an annual fee, plus a cancellation fee if you don’t give a 30 day notice which is crazy to me. The day that I came in to cancel the membership, as a courtesy and reminder, it should have been reiterated again that I would be charged a cancellation fee because I didn’t give a 30 day notice. My card was charged the very next day and I was really annoyed by that. Not to mention I called a few days prior and stated that I wanted to cancel. The staff member told me I had to come in and cancel and that was it. Still no mention about the 30 days. I called after the cancellation charge and then it was explained and also stated that I still had access for another 30 days. Well if I wanted to continue another 30 days I would not have cancelled in the first place. As a customer service trainer and business professional I do understand rules and policy. However, Customer Courtesy, satisfaction and customer experience goes a long way in our ever changing business world. This may be the gap between you and your competitors.LButler

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The spot to change your body! Unlike other gyms, this gym has a cool tempo to it, to say the least. It also has 2 boxing heavy bags and plenty of weights (free/machine). This is the spot to go!

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Make sure they show you your contract before you sign that electronic pad. Andre gave me my assessment. He told me lies on the payment for a trainer.Then you have lock in payment, yearly payment, monthly Payment and personal trainer payment.Then I find out they fired Andre.BEWARE

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The staff is unprofessional. Especially the janitor Nicole. Very disrespectful! She has cause not only me but also several of my associates to cancel our membership. I will never return while she is representing Amped!!

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No security, the just let anybody walk in without checking

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.6-star.

This business has 60 reviews.

The address is: 2300 Berryhill Rd, Montgomery, AL 36117, United States .

The contact number is +1 334-239-7987

This service is listed under Gym .

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