Crunch Fitness - Montgomery

I have been a member since they have opened. They are doing a great job keeping up a friendly, clean, motivating environment. I enjoy my workouts here!! 🙌 …

It's ok. The 29.99 membership isn't worth it. They only try to sale you on a trainer. No one shows you what machines or how to use them without offering you to purchase a trainer. At 29.99, what do I get.... I get to lay on a massage bed or go into a sauna that may not be working. It's really not wroth the extra money. The 9.99 will do.

I've been a member for almost two years, and I started with their personal training program. They do focus their entire pitch of the place to sell you on training and the ameneties, but honestly it was a good transition into working out regularly. Since their help getting me on my feet, I quit their training and my primary criticism with the place is that their equipment is broken often and for long stretches. They have plenty of treadmills and elipticals, too many for the amount they're used, and only 4 stairmasters, 2 of which are constantly broken. None of the rowing machines are both mechanically or electrically functional as well, and have uncomfortably worn bearings. The staff is extremely unhelpful and indifferent to their equipment issue, which just adds insult to injury. I'm exploring other gym options, and am only staying for the time being because of their 24 hour access, which is their biggest draw since gyms in the area open before 7am are hard to come by in the area.

The staff has zero integrity! Every staff member knows how to open new accounts. But, when the time to cancel, some employees will say a manager needs to be present. There was no manager on duty when I went in person. I call the next day and I was told the manager is busy and will call me back. I decided to go in person again and a staff member who I talked with in the past closed my account without a problem. The employee who helped me said all employees can close accounts when requested.I made two trips for no reason. Avoid this place at all close! 1. They have no integrity. 2. Plus, the place is falling apart anyway!

It was horrible man😂. No workers at any desks(personal trainer desk included). Trash everywhere. 6 full trash bags near the yoga studio. The machine I tried to use was broken for some time now. This location is in the worst shape I ever seen for a gym that recently open less than 5 years ago. Hecklers walking in since nobody’s at the desk asking for spare change. I see why the folks in the know go to other gyms.

I'm cancelling my membership here. I contacted crunch two months ago because the machines I enjoy have been broken for months, literally. They claim there were working on it. Two months later the machines are still broken. They took one of the out of order signs down on one of the Stairmasters and it's still broken...it skips. I'm just waiting for someone to fall off of it for being defective.And guess what?!! Now the Sauna is also closed.Worst gym I've ever been to. Only thing I love are the classes. They will be missed but I will spend my money where I can get the full benefits of what I am paying for.

Wow, I went in as a guest this morning and was very impressed -- clean and had many elliptical machines open. The weight room was well organized. I'm definitely considering changing my gym membership

I have been a member for a yr now. I enjoy Crunch but recently there seems to be more broken machines than not. When I asked at the desk today about the situation, she said we are waiting for parts. Some of the machines have been down now for 5 weeks. Come on Crunch!

New member as of Jan 1st, 2023' and have visited at least 5x per week. The staff are very nice and the trainers seem to be extremely involved. The equipment is generally in excellent condition--a few broken pieces but to be expected with the amount of people working out. I paid for the top membership and have access to the massage chairs, tanning, beds and infrared sauna. The chairs are GREAT! I haven't used the tanning beds but they look nice. The infrared sauna is capped at 12 minutes--not nearly enough to realize benefits. A quick internet search for their specific equipment recommends a minimum of 15-20 minutes per session--the staff seems unable to bump the time up. Next, we have the Men's locker room: this is by far the only negative thing I have to say about the gym. There's no hot water (or at least when I tried two separate showers). Two of the door handles are broken in the showers. The sauna only goes up to 115 degrees--I stayed in for 45 minuets and barely broke a sweat. Overall, the equipment is great and the staff is friendly/knowledgable, but paying for the top membership w/ associated benefits doesn't seem to be worth it yet.

I love this Crunch…especially the clases. Instructors are amazing, fun and energetic! I feel welcome every time I visit. The bathrooms are clean. It is crowded in the afternoons.