Orangetheory Fitness in Mt Pleasant, SC, offers a dynamic workout experience that appeals to individuals of all fitness levels. The gym is known for its high-energy classes led by motivating and friendly coaches who provide personalized guidance and support. The facility has garnered praise for its welcoming atmosphere and efficient, challenging workouts that help members build strength and endurance.
However, there have been some concerns regarding membership billing practices. While many members speak highly of their overall experience, a few have reported issues with being charged after attempting to freeze or cancel their memberships.
Pros:
- Friendly and supportive staff
- Motivating and experienced coaches
- Challenging and efficient workouts
- Welcoming atmosphere
- Suitable for all fitness levels
- Great community vibe
- Flexible workout times
- High-energy environment
- Engaging music playlists
Cons:
- Reported billing issues
- Inconsistent customer service responses
- Problems with membership cancellation policies
Location / Contact
- Address: 695 Johnnie Dodds Blvd, Mt Pleasant, SC 29464, United States
- Phone:+1 843-523-9938
- Website:orangetheory.com
Rating Stats
Reviews (10)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.8-star.
This business has 10 reviews.
The address is: 695 Johnnie Dodds Blvd, Mt Pleasant, SC 29464, United States .
The contact number is +1 843-523-9938
This service is listed under Gym .
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N W
1 year ago
I have really enjoyed the workouts at both Mount Pleasant and West Ashley. All the coaches really care and encourage the group. They are also typically good about observing and offering guidance when needed. And the MP front desk staff are the nicest you’ll find anywhere.
Jennifer Stephens
1 year ago
Enjoyed visiting the Mt Pleasant studio today for a great class!! OTF team was super friendly and welcoming and Coach Hannah has great energy!! Hoping I’ll be back, soon!!!
Evan Friedman
1 year ago
The best place on earth! Head coach Mary Murphy is always kind and upbeat. Hannah & Sarah are amazing coaches and always motivate me to push myself to the max. I encourage everyone to take their classes. The playlists are always flame and always leave feeling better!
Emily Funcik
1 year ago
I love this gym! The staff is so helpful and fun, the workouts are fast-paced and TOUGH. I was so nervous to start but I'm totally hooked. I've never really been into "working out" before but I'm so thankful I found OT.
Carolina Sotomayor
1 year ago
This studio is a scam. I signed up for a month and asked them to cancel my membership. I said I did not want to continue after month 1. The studio manager said “no problem we won’t auto renew.” Of course i looked at my credit card statement and see they charged me again. I have called the studio various times and they have answered and hung up on me.They are purposefully scamming people. This studio has to be reported
Christi Cook
1 year ago
I have been a member of Orange Theory for over 6 years. It has been the only fitness program I have actually liked and continue to enjoy. It’s a great workout no matter your age or ability. I started out as a walker and over the years have built up my strength and endurance. I love the coaches too as they are good motivators. I would recommend it to everyone that wants to get into shape!
Christian Smith
1 year ago
When a gym/coaches can make a workout fun you know your at the right gym. I love how motivating and helpful every coach is! I have been going to the mount pleasant location for almost 2 years and LOVE IT! The workouts are great and everyone is super nice!! Highly suggest OT to anyone looking for a great workout!
Haley Wolfinger
1 year ago
Pay very close attention to what and when you are charged by this studio. I froze my account during covid but was randomly charged the full membership price on 3 different occasions. Each time, I called and requested to be refunded. They said they “do not do refunds” but will add the extra classes to my account to use when I return. By the third time this happened, I said I don’t want any classes added and just wanted to be refunded for the incorrect charge. Jenny, the manager, said she would call me right back and get it sorted. That was 4 months ago and I’ve called at least a dozen times and have gotten either no answer or told that Jenny is not available. I’m still owed more than $300. I’d rather spend my money on a gym that provides amazing workout classes than a corporation that tries to steal money from you without you noticing, and refuses to return it when you do. In other news, it seems that all the best teachers have left. Maybe they treat their staff as poorly as they treat their customers?
Josh Johnson
4 years ago
Staff was incredible - from the SA at the front desk to the coach, Frederico, I felt right at home at this studio even though I was hundreds of miles from my home studio.
Melinda Garrity
4 years ago
Orangetheory fitness is the BEST workout I've ever done. I love outdoor running and never thought I would join a gym, however this is completely different from a gym. Everyone is friendly and the coaches are trained to guide you. I recommend everyone try a FREE class - you might be surprised like I was. I have now been a member over a year and love it!! I combine it with my outdoor running.