EōS Fitness is a well-equipped gym located at 39400 Murrieta Hot Springs Rd, Murrieta, CA. With 24-hour access, it offers a variety of fitness classes, including yoga and dance, led by knowledgeable instructors. Many reviewers appreciate the clean facility and friendly staff who strive to create a safe and welcoming environment. Members enjoy amenities like cardio equipment upstairs and weights downstairs, as well as sauna access.

However, some members have faced issues with customer service, particularly when trying to cancel memberships. Night staff could improve their monitoring and maintenance routines. Overall, EōS Fitness caters well to fitness enthusiasts but could enhance its customer handling practices.

Pros:

  • 24-hour access
  • Variety of fitness classes
  • Knowledgeable instructors
  • Clean facility
  • Friendly and helpful staff
  • Cardio upstairs, weights downstairs
  • Sauna access
  • Affordable membership options

Cons:

  • Difficult membership cancellation process
  • Inconsistent customer service
  • Night staff monitoring and maintenance issues

Location / Contact

Rating Stats

3.8

out of 5.0

1 reviews
5.0
5 reviews
4.0
4 reviews
3.0
1 reviews
2.0
0 reviews
1.0

Reviews (11)

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Variety of fitness yoga & dance classes to choose from morning, afternoon, & evening. Highly knowledgeable instructors. My favorite is the access to Sauna lol 😆 …

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Great customer service! Kyle the boxer and gym staff and Destiny constantly greeting and giving acknowledgement to those around btw Thanks destiny for the athletic tape and allowing me to have it without paying it back! I’ll pay it forward for sure!

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I go here and honestly , i want to cancel the membership but everyone is telling me its hard to cancel with them or they charge you a heavy fee. So ill just wait it out until my year ends.but the gym itself is fine but the people r kinda rude. Employee’s stare rudely and just chat amongst each other in judgy tones as they talk to you. I would pull the racism card ngl the way they stare and act . But ill let it slide since the Employees are prob just entitled white middle classes genres of civz.word for the wise yt -moun ki aji mal, malad hex ou kanpe jantiyès devan moun ou pa konnen

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Join about 2 years ago, got the platinum or black membership whatever name they give the highest one, so that I could come with my brother that sometimes comes to visit. The first time I brought a guest, no problem. The second time, they said he had to get a 7 day pass so he could come in. The final time I brought him they wouldn't let him in with my pass because they said his pass was only for the San Diego gym and since he was a member he couldn't come in with my pass that allows me to bring someone. So I tried canceling like 2 months later because I don't like coming to the gym by myself. I thought it was gonna be quick and easy, but no. Came in February to cancel. Since my wallet was stolen or lost most likely, I canceled my cards. They told me I couldn't cancel because I had a back fee for that month. I let them know I was waiting for a card, but I could give them the bank info so they could charge it. They said yes, that works, and charged the past and current month. I was ok now cancel my membership they said no problem. I went on an out of the country trip for a little over a month and came back to find out they are still charging the membership. I called, and they said they couldn't because I didn't have a card on file and they couldn't charge the back fees with a bank account. Obviously, I thought all fees were paid already, so I came down, gave them my card, and asked what the other fees were. They said I had 3 months back do fees for a towel service. I told them that I got the towel service in the Temecula gym, but since I was told the Murrieta gym doesn't have that service, I cancel that service right away. So I paid 10months of towel service that they don't offer. So I was not gonna pay for something they dont offer, so I emailed Mrs. Tellez, on May, 6months later, still no response. Well I noticed the next month they charged the service anyway since I had given them the card to be able to cancel. It wasn't a lot. I think it was like 30 bucks. But still. Now, November, I came back to cancel on a Monday. I was told the manager would call me later because she was in a meeting. It's now Thursday, and I came back in and now I have to wait for the Managers approval to cancel. And every time I try to Cancel they're response is well the person you talked to left no notes (on my account) so we can try to cancel but I won't be able to do anything for the past times. And I say ok cancel it and they say ok ill put that in, next time I come it's the exact same conversation. Like I said had the membership for 2 years been trying to cancel for 1

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Night shift staff need to monitor cleanliness and keep the facility clean at all times and stop sitting at the front desk watching personally owned electronic equipment. Night shift staff do not monitor or put weight lifting equipment back in the weight lifting area.I have email managing staff about the problem with paper towel dispensers many times but this remains a problem. The towel dispensers do not stay shut and the doors fall and cause safety hazards, do not run properly and dispense paper towels when a customer chooses. The night shift staff do not walk around and monitor for safety hazards and take the effort to at least fix the problem concerns.

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I love Eos Fitness! they have the best and most trust worthy staff.Thanks to my guy Adrian the legend who works there late at night found my wallet shortly after I left, called me to come get it and had everything in the wallet stil. I couldn't believe it left it. The people there are so laid back you don't have to worry so much about your things getting lost or stolen there.thanks for making a safe environment to work out and feel like I'm at home when I go there! and Adrian you are the man !

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I just visited this location based on the promise of 24-hour indoor basketball courts. I was prepared to sign up, though the attendant at the front let me know that I'd have to return after 8am to do so. I asked if I could see the basketball court, and was told that it was only a half court, and I could take a look. The attendant was only employee working, so I took a peek myself. Never made it on the court though. There's a sign that says "Basketball Court Closure, 9pm - 6am". I asked the attendant, who now seemed slightly annoyed just by my quick return, if that was standard. The attendant let me know that yea, the court was closed from 9pm - 6am for "cleaning," though the cleaning person had yet to arrive today. I asked if that was every day and was told yes. So this place does not have a 24-hour indoor basketball court, just 15 hours, and not from 9pm - 6am, in case the cleaning crew arrives at some point in that span. 9 hours for cleaning? Must be spotless. Wouldn't know though. Never even made it on the court.

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IF YOU ARE ON A BUDGET, DO NOT GIVE THESE PEOPLE YOUR MONEY - I explicitly explained my financial situation to the staff at this location, and I was very specific about what I could and could not afford. I was promised a $100 monthly price for the weekly trainer subscription and it expired after the first month.Be careful for this specific trick, “I’m not supposed to do this but I can sign you up under a military discount and it’ll take that cost down to $100” - they don’t tell you, afterward that month, it goes back to the original cost of $200 a month - or more.The individual who signed me up, left, so hopefully this doesn’t continue - but be cautious of the staff trying to convince you to buy something you don’t need. Priscilla, the current manager, doesn’t know the first thing about customer service.Oh, and be warned, if you sign up for a trainer in one location, it doesn’t mean you’ll be able to utilize a trainer in another location. They have a different processes and they don’t tell that to you prior to singing. I moved to Oceanside, unable to utilize the trainers there. I had to cancel my contract, and now I’m out $1,200. I spent a a total of 60 mins (2 visits) with my trainer at this location and the machines were all taken so we stretched for 30 mins before she dismissed herself.One peace of advice if you decide to go ahead with it - get the membershipBUT DO NOT SIGN UP FOR A TRAINER

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Gym it self is great. Personal training absolutely sucks Marcus lacks communication and gives false information. If your looking for personal training I highly suggest to go else where where they actually care about the client.

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I don't normally post reviews but if I could, I'd give this place a 0 out of 5. I went into this gym to just look around and the person who showed me around basically forced the membership on me when I said I wanted to try the 7 day free pass. He did not even mention the pass after the tour and just started forcing the membership and personal training on me in my opinion. And then they will give you the absolute hardest time about trying to cancel your membership. I've had to call SO many times to speak to someone about canceling and they still have yet to do so. I highly do not recommend this gym.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.8-star.

This business has 11 reviews.

The address is: 39400 Murrieta Hot Springs Rd #101, Murrieta, CA 92563, United States .

The contact number is +1 951-698-5227

This service is listed under Gym .

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