Club Pilates in Naperville offers a comprehensive Pilates experience with highly trained instructors and a welcoming environment. The studio is known for its clean facilities, diverse class levels, and flexible schedules that cater to beginners and advanced practitioners alike. Customers frequently highlight the knowledgeable instructors who provide personalized guidance and modifications to accommodate different fitness levels and injuries.
However, there have been some concerns about customer service with specific criticisms regarding how class confirmations are handled. Despite this, the majority of reviews are overwhelmingly positive, praising both the quality of instruction and the friendly, inclusive atmosphere.
Pros:
- Highly trained and attentive instructors
- Clean and modern studio
- Diverse class offerings
- Flexible schedules
- Personalized guidance for injuries
- Friendly and welcoming environment
- Good for all fitness levels
- Creative and fun workouts
- Easy to sign up or cancel using app
- Well-kept facilities
Cons:
- Issues with class confirmations via text
- Concerns about customer service
- Isolated experience of perceived discrimination
Location / Contact
- Address: 2695 Forgue Dr #109, Naperville, IL 60564, United States
- Phone:+1 331-401-5788
- Email:[email protected]
- Website:clubpilates.com
Rating Stats
Reviews (50)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.9-star.
This business has 50 reviews.
The address is: 2695 Forgue Dr #109, Naperville, IL 60564, United States .
The contact number is +1 331-401-5788
This service is listed under Pilates Studio .
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Tyra j
11 months ago
Very disappointed. Poor customer service. I was excited to try an intro class; however, my intro class was cancelled at least three times because I did not confirm via text. I am not someone who reads all my text messages. Club Pilates should highly consider calling customers to confirm.
Renata Pendle
1 year ago
Star G
1 year ago
It was a very nice experience. I wasn’t sure what to expect, but everyone was very friendly, and the instructor was knowledgeable and patient with us. I’m looking at my options for which package to do.
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