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XSport Fitness in Naperville offers a comprehensive fitness experience, 24/7. The facility includes an extensive array of workout equipment, varying from standard machines to specialty items. Staff members, particularly those recently joining, have improved cleanliness and customer interactions drastically. Personal training services receive mixed reviews, with some trainers highly recommended by members. Despite some challenges with managing high customer volume and maintaining facility cleanliness, the gym continues to offer affordable memberships and diverse amenities.

Pros:

  • Open 24 hours, offering flexible workout times.
  • Large selection of equipment and machines.
  • Affordable membership options.
  • Some staff members, like Luke, are dedicated to maintaining cleanliness.
  • Friendly and helpful staff overall.
  • Offers varied amenities, including a lap pool and sauna.
  • Positive experiences with several personal trainers.
  • Not overly crowded except during peak January times.
  • Facility upgrades evident, particularly in cardio equipment.
  • Community-focused atmosphere with family-friendly services.

Cons:

  • Inconsistent cleanliness across the facility, particularly in saunas, steam rooms, and pool areas.
  • Some equipment often broken or in disrepair.
  • Cancellation and billing processes are complicated and customer service is often lacking.

Location / Contact

Rating Stats

3.2

out of 5.0

41 reviews
5.0
18 reviews
4.0
19 reviews
3.0
10 reviews
2.0
32 reviews
1.0

Reviews (120)

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I bought the salon package for the fitness pod/red light therapy. It has been down since at least August. The facility is also often dirty. I reached out to the contact here prior to writing the review and they said they would look into it but nothing happened so I just paid for the salon upgrades for months without being able to use the services. I finally just downgraded my pass and I am looking at other gyms

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I wish the glass was clean and MORE help in the woman's bathroom the floor is FOREVER WET.

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Decent gym with a variety of machines and workout equipment. However, there cleanliness is lacking. The steam room is filthy. Showers and bathroom are often neglected as well

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This club is nice and clean; one of the nicer Xsport fitnesses in the area! Staff is friendly, under great management, and prices can't be beat. Jackson has been fantastic personal trainer, I would highly recommend him.

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Great staff, so much equipment. You'll never have to fight for a treadmill or a stairmaster. But there is only two rowing machines. There's several squat racks, even an assisted squat rack. A fake grass track with two sleds. A ton of cable machines and free weights. A monkey bar set with a grip pattern I've never encountered in my 25 year existence. There's ab machines I've never seen before and a specific piece of equipment for hip thrusts on the second floor. There's one drinking fountain on each floor, couldn't seem to find one in the men's locker room. But there are plenty of showers, soap dispenser doesn't always work. There's also a sauna, 4 lane lap pool, and two hot tubs. And foam boxes for box jumps. I'm missing a lot but you'll probably never get to use all of it theres so much. So many people in January. But it usually dies down on friday evening.

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Great space for workout and excellent amenities basket ball court pool sauna

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Very nice Gym with great amenities!!!

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The gym has a wide variety of equipment and machines which is great. It's not the cleanest and weights left everywhere.

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I love this club. I think it has a great variety of equipment and the personnel is very kind as well. I trained with Sam and I think he was very well trained for what he does so he was able to teach me a lot about nutrition and the exercises themselves.

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I always wanted to try working out with a personal trainer, so I signed up here. What a nightmare it turned out to be! From charging my credit card incorrect amounts, to my trainer leaving halfway thru my 12 weeks, this was not the experience I expected. Long story short, I tried speaking about the issues with the manager, but he ignored the fact that I was even there to speak with him. I don't have to spend my money at an unprofessional place where the employees (some, not all) behave as though the training sessions are free, and they're doing a favor by meeting with you (my experience)! Needless to say, I have canceled my membership and the personal training, which is a whole other nightmare. Never going to do this again!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.2-star.

This business has 120 reviews.

The address is: 2780 Fitness Dr, Naperville, IL 60564, United States .

The contact number is +1 630-548-9400

This service is listed under Fitness Center .

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