Trax Training & Fitness Center

I like Healthtrax. It's operating on a slimmed down everything of itsself, but its understandable with the way things are because of this pandemic.i sure this time is effecting the bottom line. I just hope it can make it thru financially .its a great work out for us little bit older folks

I signed up in March for the prep program before the pandemic started never had any class i paid been calling every since nobody knows anything what a way to take money from people's at this stage of crisis my money was never refunded leah the supervisor never calls back

Horrible customer service, I had my son in swim lessons. When they cancelled back in feb of 2020 with out calling me or letting me know. I was assured that they would let me know when lessons would resume, after they refused to refund me the money, they have started again and not a person has contacted me yet. Horrible they way they treat kids here I do not recommend.

Understand you are closing, but no formal announcement...?

Trax Training's team is unparalleled. The personalized approach to meet each individual at their level, understand motivations and goals, and to support you in achieving them is in their nature. Both my husband and I are training (not together - ha!) and could not be happier. The facility is well equipped and organized with out being cluttered. I would HIGHLY RECOMMEND to anyone looking for improved health, function and strength to get started!

Trax Training…510 Washington Av, North Haven…You Rock!!To anyone thinking about working with a personal trainer I say take the leap of faith & make that commitment to yourself and work with a Trax trainer. After talking with you and listening to what your goals are and what you want to accomplish they will develop a workout to your specific needs & wants.The best decision I have ever made for myself was deciding to work with a Trax trainer. Exercising on my own wasn’t working out to well. I hated it and would never stick with it. That all changed when I made the commitment to work with a Trax trainer. I now love to exercise. Dayton has given me the direction I needed. He encourages, motivates & challenges me every session. He has made exercising fun and now I actually look forward to every session!! Dayton has changed my life for the better!! I would highly recommend anyone of any age to work with a Trax trainer. You will not be disappointed! 💪💪

Went for aqua-therapy, facilities are very nice, the staff even nicer.

We had a family membership for over 2 years. The beginning experience was great. Then, when the younger male staff member started manning the front desk, some weekdays and mostly weekends, our experience went down hill.. Mike was disrespectful to our kids and refused to allow them in when accompanied by our 18 year old daughter. We complained but his attitude was persistent. We ended up canceling our membership, which was about $150 monthly. We wouldn’t recommend to anyone. Management is lacking!

Clarifying the Orignal ReviewI originally wrote a review complaining about the cleanliness in the ladies changing room. I'm revising to clarify, since Lia's reply suggests I don't notice the amount of work done by the guy in charge of maintenance--I think his name is Ben. I do. He works every single minute of every single hour that he's there and he keeps the place clean. He's a treasure, and I hope they pay him what he's worth. BUT what I can't change is my sense that over the last few months, the ladies changing room has been neglected for reasons I don't understand. And Lia may be right, it may be clients who are leaving the toilets clogged with paper (and worse) and throwing paper towels on the floor, but clients aren't in charge of filling the towel dispenser, which, until two nights ago, were pretty much always going empty.Long story, not short, I don't think the ladies changing room is being maintained the way it used to be when I used to see cleaning women go in and out to keep it looking fresh. Ben, if that's his name, can't do that. Many of the women would freak out if a guy walked in and out periodically. But someone should be doing that throughout the day to keep the place looking better than it has been over the last few months.

Initially I really liked the gym, but they have removed the ladies only area which also included equipment I use for PT on my own. New location is virtually always being used by PT office that it shares space with so I can never use it. Same with therapy pool. Additionally I'm very frustrated with the utter lack of customer service. The constant excuse is that they are short staffed. However the membership is the most expensive in the area and considering I can't use the equipment when my work hours allow me to be there very frustrated. Will be canceling.