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The Parks Health & Fitness in New Orleans sits conveniently at Smith Lupo Center and offers a diverse set of classes, modern equipment, and friendly staff. Here, members find a clean and welcoming environment with a variety of exercise options, from free weights to TRX bars and HIIT classes. With ample space, this gym caters to all fitness levels and goals.

However, some members report issues with customer service and membership cancellations. Despite these concerns, the gym receives high marks for its affordability, cleanliness, and accommodating staff, making it a strong contender for fitness enthusiasts in New Orleans.

Pros:

  • Clean facility
  • Modern and varied equipment
  • Friendly and helpful staff
  • Wide range of classes
  • Convenient location
  • Affordable membership pricing
  • Ample space for workouts
  • Highly recommended trainers
  • Includes wellness amenities

Cons:

  • Poor customer service experiences
  • Difficult membership cancellation process
  • Occasional equipment issues

Location / Contact

Rating Stats

4.4

out of 5.0

3 reviews
5.0
1 reviews
4.0
1 reviews
3.0
4 reviews
2.0
11 reviews
1.0

Reviews (20)

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I signed up a couple weeks ago. This is hands down the best fitness facility I've worked out at. There is ample space for literally any workout plan. The staff is very friendly and keeps the place in tip top shape.

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The facility is clean and has lots of excellent equipment. There’s a full array of classes and knowledgeable trainers. The staff is helpful and David, the Parks manger, is the best! I highly recommend joining this gym!

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Been a member for years but recently cancelled my membership. The staff keep it very clean and the price is affordable and comes along with great amenities (towel service..etc). My only complaint is that the gym can get packed easily in the morning and after work.

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I signed an initial contract with this gym for personal training sessions. After, I asked the trainer how it would work to continue monthly with training. I was told I would be charged the same amount monthly as long as I wanted to train. Beginning in June I spoke with the trainer letting him know I would like to cancel for the month. After not responding until AFTER my card was charged, the trainer then informed me that they could freeze the account and instructed me to call paramount. Upon calling paramount, I was informed that the contract was renewed, without my consent, and that I would be charged monthly. I took a total of 3 trips back and forth to this facility speaking with the manager and the head trainer about the contract I never signed. Following this I was told everything from, the contract could be frozen, to the payment could be lowered to $120. All while I remained consistent in that I never agreed to renew a contract and did not sign anything. I was told that the sessions I was already charged for would be given to me only to have every trainer that I scheduled with "get sick" or "cancel". This is a direct refusal of services. I was then told that the owners were being spoken to again about the matter and that I would be contacted. Nevertheless, I was never contacted and filed a dispute with my bank. After winning the initial dispute the Parks continued to draw money from my account without my consent and with no signed contract and no services provided. I am now out of $480. I am filing additional disputes with my bank as well as seeking legal advice following all of this mishap and would not recommend this facility to anyone. After calling to speak with someone over the manager, of course I was given further run around. Poor, dishonest service does not even begin to describe these people. I wouldn’t recommend that anyone do business with them.

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Love my gym! I've been a member here for almost a year. It's always clean and everything is in excellent condition. They have all kinds of classes and personal training groups, so there is something for everyone. If you're looking for a …

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I have been a member of the Parks Health & Fitness since Spring of this year - just moved back to NOLA last Fall after a long time. I like Parks very much for the variety of services I get there. I take yoga, zumba, and hip-hop classes (5 …

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I have been with the Parks for 6 months and I am so happy that I have switched gyms! With the friendly staff, clean facility, and convenient location, it is more of an incentive for me to work out. Not only that, The Parks includes all of the equipment and amenities that you want in a gym. The price of the membership is well-priced especially for everything that you get. Mike, my trainer, is amazing as well. He is always prepared to challenge me and is well prepared for all of my sessions. I would recommend the Parks to everyone!

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Great Gym! Very Friendly people and willing to help you meet your goals. Love all the classes and keeping up with current new classes. I have been only going for 3 months but have seen results and you get to meet with a personal trainer once a month to track your progress and get feedback.

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Joined The Parks in June and love it!!!I love all the classes I’ve tried. Finally, have a trainer that really makes me sweat! Kristie is awesome! She’s perky and keeps my routines from being dull! She is always coming up with something creative to help me get back into shape! They have a lot of equipment and I love the movie/cardio room! The place is so clean; the guy who cleans never stops!!! I live about 30 minutes away, it is worth the drive!!!

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By far the best gym I have ever been a member of. The classes, employees and equipment are all top notch. First gym I have ever joined that I throughly enjoy their fitness classes (TRX, HIIT , Spin, etc) and this has enabled me to reach …

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.4-star.

This business has 20 reviews.

The address is: 111 Allen Toussaint Blvd, New Orleans, LA 70124, United States .

The contact number is +1 504-288-7275

This service is listed under Fitness Center .

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