Altitude Trampoline Park in Odessa, TX, offers a fun and safe environment for children and families to enjoy active play. Visitors frequently appreciate the friendly and helpful staff, who enhance the overall experience. The park has various trampolines, ensuring engaging activities for kids of all ages. Local visitors and out-of-towners have commented positively on their enjoyable experiences at the park.
However, some guests have reported issues with customer service, especially concerning ticket extensions and party arrangements. Notably, the park can get crowded, which may detract from the experience for some. Overall, Altitude Trampoline Park remains a well-loved destination for family fun.
Pros:
- Friendly and helpful staff.
- Engaging activities for all ages.
- Large trampoline areas.
- Safe environment for active play.
- Fun for both kids and adults.
- Adequate massage chairs for adults.
- Great place to escape the summer heat.
- Not typically too crowded.
- Offers required socks for multiple visits.
Cons:
- Inconsistent customer service.
- Issues with ticket extensions.
- Can get overcrowded at times.
Location / Contact
- Address: 5161 E 42nd St, Odessa, TX 79762, United States
- Phone:+1 432-272-6921
- Email:coryheidifamily@gmail.com
- Website:altitudeodessa.com
Rating Stats
Reviews (10)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 10 reviews.
The address is: 5161 E 42nd St, Odessa, TX 79762, United States .
The contact number is +1 432-272-6921
This service is listed under Recreation Center .
Add a Review
Your email address will not be published. Required fields are marked *
Sherry Garg
1 year ago
Worst customer service experience. Told we could pay for 30min session and extend. After the 30mins was up they wouldn’t let us extend and told we had to buy another new ticket.
Kartik Garg
1 year ago
Disappointing service. We were looking to purchase 1 hr jump time for each of our kids, however my wife asked the staff if we can do 30 mins and extend to an hour if they weren’t tired and pay the 30 min to 60 min difference in cost and were told yes, however when we went back to extend we were told we had to pay the full price equivalent to the first 30 mins inspite of what we were told. Manager did not budge on the position. Really disappointed with the customer service and lack of principles.
Aubre Pike
1 year ago
My family loves this place! The staff is always nice and helpful. A great place to enjoy time with family or friends!
Lena Dupee
1 year ago
We love this place! We've had tons of after school fun here as well as a cool place to play when he summer heat is too much! The staff have been wonderful! They answer questions and help my kids feel safe and welcome :)
Cammie Van Gorder
1 year ago
My grandkids had a blast. I am handicapped and I could not join the fun. I was very happy to find that they had massage chairs (a little pricey) I got one and was able to see my son and grands playing while I enjoyed a massage. They did call them in 20 minutes before their hour was up but my son didn't want to cause a fuss. I personally thought for the price something should gave been said.
Kimberly Pike
1 year ago
I am a grandma love every minute of and I absolutely love altitudes I love the people I love the fun I love having my grandkids laughing and jumping there is no better place than altitudes we do have a fun place that's kind of like altitudes but hands down no way is it more fun than altitudes and most of the reason why are the people the people at altitudes make it fun they're so kind and helpful and happy we go at least a few times so grateful for altitudes
Allie Higgs
1 year ago
We visited from out of town and had a blast. It wasn’t too crowded and the staff was super sweet and even gave my kids Mario doll a wrist band 🤗 …
D G
3 years ago
Fun place to take the children. We enjoyed it besides the smell of stinky feet 🦶😁 but I didn't mind, as long as the kids enjoyed it. Will probably go again. …
Tabby Darden
5 years ago
Took my 3yo and 7yo and their 3 cousin as for their bday. I had prepaid online for a table upstairs when we arrived other people were at our table they didn't have anything set up for us, we had to ask 4 times for our complimentary case of water finally after an hour an half they bring it to the table by that time we were almost done with our 2hour jump party. They were over crowded. But the kids had a blast so that's all that matters right. Definitely will be back but not for parties
Adalid Luevano
5 years ago
Loved it! For any 1st timers remember. (You need to get online & sign a waver electronically. Go a lil ahead of time if you're on a schedule, it will take around 5-10 minutes to be completed). Been coming here since they opened & it's a great distraction for your kids & you can actually play with them! Its fun, safe, & a great workout. Also you need to purchase the required socks, & you only need to purchase them once. Just remember to bring them next time you come around. 😉