Planet Fitness in Pharr, TX, offers a spacious and friendly environment for those looking to maintain or start their fitness journey. The gym is open 24 hours on most days, providing flexibility for any schedule. Specialty equipment, including Hammer Strength machines, and a wide range of free weights, make it a favorite among different fitness levels. Members appreciate the cleanliness and organization, thanks to the diligent staff.
However, some challenges include occasional overcrowding and equipment maintenance issues. The summer free kid program has caused concern among regular members due to increased occupancy and misuse of machines. Customer service experiences vary, but overall, Planet Fitness remains a solid choice for affordable and accessible fitness.
Pros:
- Friendly and helpful staff
- Open 24 hours on most days
- Affordable membership options
- Well-maintained cleanliness
- Variety of equipment available
- Good for all fitness levels
- Massage chairs and hydromassage beds
- Plenty of parking space
- Frequent cleaning crews
- Safe and welcoming environment
Cons:
- Occasional overcrowding
- Some equipment in need of repairs
- Staff can be inconsistent in customer service
Location / Contact
- Address: 1300 E U.S. Business 83, Pharr, TX 78577, United States
- Phone:+1 956-403-3133
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 120 reviews.
The address is: 1300 E U.S. Business 83, Pharr, TX 78577, United States .
The contact number is +1 956-403-3133
This service is listed under Gym .
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Jorge Garza
2 years ago
Always super neat and clean. Shout out to the managers on site keeping it tidy
Iris Torres
2 years ago
Bunch of dudes that work there. I’m black shirts so I’m amusing their important? just standing around with their hands in their pants. Ridiculous. Clean the floor or something. Waste of money to just have 3 workers doing absolutely nothing.
Arthur Acosta
2 years ago
Finally got the step machines working!! Yay!! Thank you! I'm ready to go now!!!
Ana
2 years ago
If i could give zero star i would, they have zero customer service i left my belongings for not long and the managers threw away my stuff it was brand new clothes i had completely forgotten and didnt have the time to come right away let me tell you trufit actually saves them for you and their service is waaaaaay better.basically these people need to be trained better.i will be terminating services with you guys.plus you have to wait a long time cuz they got "free" service for high schoolers and the payers gotta wait.dozens of kids not even working out just talking and sitting on the machines.i am upset and i regret choosing this facility.please be trained better cuz you guys surely dont represent customer friendly serivice.machines broken for months.nobody wants to speak to you just straight, " oh ya we throw away belongings".super upset not pleased a single bit.and management where are they, they didnt even want to give me info who is name of the person in charge here.
aldo
2 years ago
I go as a "guest". Mostly Good service from the staff. Sometimes the women cashier aren't as friendly as the men for whatever reason. Clean equipment, friendly gym goers, plenty of machines for my brother and I. 10-$20 a month, can't beat that. A few show-offs & weirdos here and there but overall satisfied with planet fitness.
Hermy Gutierrez
2 years ago
Impressed with how clean the facility appears and smells. Cecy, starts her morning shift nonstop cleaning and very thorough. Awesome peace of mind that they are doing their part in keeping the members and staff safe. Glad I switched gyms.
R Martinez
2 years ago
Considering canceling my membership and joining somewhere that’s not always full of kids who got in for free. Putting paying customers out is not the way to go. Lately it is always packed and machines are always busy with kids on their phones. It’s seriously become a waste of money at this point. I’m sure once summer ends many paying customers will have gone to other gyms. I recommend going anywhere else.
Nora Vasquez
2 years ago
So dirty environment. There's equipment that has been out of service more than six months. The place is so dirty and smelly. Not to mention the restrooms. This place has new owner since the beginning of the year. So perhaps that explains.
Mike Y Dawn Kuha
2 years ago
At first, I would say a 10/10, but the second time I came, I convinced a guest to come that "they do not judge there." And after about 30 minutes of working out, some young ladies were pointing and laughing at my guest; I will be lucky if I could convince her to go again. Plus, most of the paper towel dispensers were out. I do not blame planet fitness for the women laughing. But maybe make it clearer that it is not, ok?
OrRJay
2 years ago
Just a tip, summer school kids going to the gym is no problem at all. Can we at least up/increase the machines on the floor ? Groups of 3-4 on each machine is horrendous. Waited 45 mins for one machine, and another 30 for the other. Plan and prepare please 🙂👍🏻 I'll probably just cancel my membership. ✌🏻 …