Metroflex Gym

I went to this gym twice and did not enjoy it. Ended up working out in my backyard gym. It’s September and I have been trying to cancel my account since January. They tell me to come to the gym (now an hour and a half round trip since I moved) to cancel between 10-7 but no one is there. I mailed a letter and key but of course that didn’t work. Now had to dispute charges with the bank over $35 a month. Just bad business and poor customer service. I was willing to make the trek for this gym because I loved metroflex Plano and always had such a great experience there. Phoenix has a lot to learn. Stay away unless you never ever ever want to cancel.

Very dirty and poorly maintained gym. I am more of a natural powerlifter/heavy weight lifter — so I lift for strength first, looks second. These guys are all steroid users that care about looks first, and strength second. Don’t be surprised if you see people posing and flexing in mirrors all over the gym in the middle of a workout, which can get annoying. Nothing but ghetto rap music blasting through the speakers at this gym too. So if you enjoy being around a bunch of steroid using, tights wearing bodybuilders while listening to ghetto rap music in a super dirty/un-maintained gym, by all means, go here. If not, look elsewhere.

Who is Joe lol. Clientele could use some work. And who wants their gym painted black....anything?

This is a terrible gym. First of it is run by incompetence. These people have no idea what they are doing and have zero customer service skills. Second this gym is a mess. It is super dirty to the point its pretty much nasty. Really shows the pride these people have. I would never recommend this gym to ANYONE!

It has old school bodybuilding equipment which earns itself 5 stars. But I scrub my body after leaving because its gritty and many machines have torn cushions earning itself a star or two. You come here to get the job done, not be seen like the large gyms.

If they could stop bumping Spanish speaking music, that’d be awesome.

Good bodybuilding gym. Lots of free weights and machines. Moderate amount of racks and cardio equipment. Very good price for a drop in fee. I definitely recommend checking it out if you are ever in the North Phoenix metro area.

If you’re looking for a weightlifters gym with a ton of cool old school and some new age equipment, this is your spot. It’s definitely not the Starbucks type of facility. If you’re soft, go to LA Fitness. If you wanna throw around some steel, these are your guys.

Great gym, owners are very friendly and personable. Great array of equipment. Hardcore environment, not for your big box gym goers. Also has a smoothie/juice/supplement bar if that’s your jam.

I tried canceling my membership in person years ago and it was never canceled. I essentially gave up on it, but the bullet and paid the monthly fee. I recently decided to give cancelling it another shot seeing as I don’t go there any longer nor live close to it. This gym is IMPOSSIBLE to get ahold of and they will not return your calls.I have reached out to my credit card company, received a new card/cancelled the old one and was thrown into collections. My new card has since been charged. This place is a scam and are committing fraud. Stay far away and read all the other negative reviews. I’m beyond livid at this point and have ZERO idea how they are still in business or haven’t been sued.