Bay Club Pleasanton

I just want to give a "thumbs up" to Adrian, the tennis court administrator. There was an iasue with a court reservation and Adrian handled the situation with calmness and understanding. He was very professional and I really appreciated how he handled the situation!! Thank you Adrian!

I had an outstanding experience with Jenica at the Pleasanton Bay Club. She made the membership process an absolute pleasure by patiently explaining everything in great detail. Her approach was not only professional but also warm and welcoming, creating a delightful atmosphere throughout. Jenica's exceptional service made the entire experience hassle-free and enjoyable.

I had a great experience with Jenica Hadley at Bay Club, Pleasanton. She is very friendly and helpful, and took the time to understand my needs and goals. She is also very knowledgeable about the gym's facilities and programs, and was able to answer all of my questions. I felt confident that I was making the right decision when I signed up for a membership. I would definitely recommend this gym to anyone looking for a great place to work out. Jenica is great, and the gym itself is top-notch. I'm really happy with my membership.

Thank you for taking the time to share your positive feedback, Farzad! We appreciate you, and look forward to seeing you in the club next!

Thank you for taking the time to share a review, Lee. If you have any additional feedback you'd like to share, please feel free to contact me at [email protected].

Amazing club

Awesome club with everything under one roof.

Great gym but they need to adjust their weekend hours to what it was before covid, closes way too early for what it costs

Bay club offers a beautiful gym and comfortable lounges, and if it weren’t for the rude worker, Alandra, that I had the unfortunate encounter of meeting, my review would be 5 stars. I went into the shop just to look around, and she immediately was very rude, not willing to answer any of my questions and giving me dirty stares as I walked around. I tried to ignore her, however she kept mumbling remarks under her breath. The final straw was when she muttered “terrorist” as I left. I’m a hijabi women and this blatant islamaphobia and racism I experienced is the sole reason I will never be returning to a bay club. It’s absolutely unacceptable and unfortunate that employees like Alandra are hired and represent this otherwise beautiful establishment. I would not recommend going to this club to anyone until they address this problem in their staff.

I had friends tell me they love Bay Club and I finally came around to checking it out. I was enjoying the nice gym, lounge and overall having a decent experience until I went into the shop. I was wearing a crop top and a worker named Alondra told me she was glad I was “confident enough” to have my stomach showing. I asked her why that was and she said “you have an odd body, beautiful.. but odd”. She also made a comment on my acne, asking if I had chicken pox from all my acne scars/current acne. Will not be returning, she was so unnecessary snarky and rude. Wish I could have had a different impression on Bay Club.