single listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing image

Located in Pleasanton, California, 24 Hour Fitness is a well-equipped gym with a variety of amenities, including cardio machines, weights, a pool, and group classes. Despite its ample facilities, the gym struggles with overcrowding during peak hours, cleanliness issues in locker rooms, and maintenance problems with equipment. Additionally, several customers have expressed dissatisfaction with the membership cancellation process and limited operational hours.

However, many members praise the friendly and professional staff, spacious parking, and the variety of workout options available. With some improvements, 24 Hour Fitness has the potential to provide a higher-quality experience for its members.

Pros:

  • Wide variety of equipment.
  • Friendly and helpful staff.
  • Spacious parking lot.
  • Good overall vibe.
  • Clean and organized gym.
  • Large selection of cardio machines.
  • Swimming pool and basketball court.
  • Group fitness classes available.
  • Clean shower and locker area.
  • Convenient location.

Cons:

  • Tends to get overcrowded during peak hours.
  • Cleanliness of locker rooms needs improvement.
  • Broken or poorly maintained equipment.

Location / Contact

Rating Stats

3.7

out of 5.0

31 reviews
5.0
14 reviews
4.0
21 reviews
3.0
23 reviews
2.0
33 reviews
1.0

Reviews (122)

author-img

Love it

author-img

Wide range of fitness machines

author-img

Similar feedback as Johnny D. Waited over an hour for the gym to open today before ending up going to the San Ramon branch. Over 30 people waiting before giving up and leaving as well. Are opening hours changed or is the person not showing to up open the facility?

author-img

Besides the lady not showing up at 5am to open the facility, it's great. It's hit and miss as to whether she will even show up. So, all the regulars, about 30 people, stand outside in the cold, waiting for her to show up. Sometimes its 5:15 and other times it's 5:45, just whenever they get there. This would all be settled if they would just make it an actual 24 hour facility. Other than that, it's a great gym

author-img

Nice gym. Very hot upstairs. Some machines not working.

author-img

Please be the REAL 24 Hour Fitness!!Not24 hour is just became a name!!!

author-img

Pleasanton 24hr is really nice, well kept , front desk is very polite and greets you coming in and leaving for the few times I've recently attended. Parking is a little tight and the pool is small and a little cloudy. The wet areas and locker room are clean and organized.12-20 Again, gym is cleaner than Livermore. Pool busy due to size.

author-img

Can we please open more locations for convenience to continue using facility. Scarce locations makes it tough. We love the Livermore and Pleasanton facilities and the staff.

author-img

Love it here very nice and clean

author-img

Nice parking lot .Pool and hot tub .

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.7-star.

This business has 122 reviews.

The address is: 4770 Willow Rd, Pleasanton, CA 94588, United States .

The contact number is +1 925-463-1515

This service is listed under Gym .

Add a Review

Your email address will not be published. Required fields are marked *

Rate this business! *
Add Photos