Planet Fitness in Jupiter, FL, offers a clean and welcoming environment for fitness enthusiasts. Located in a convenient shopping center, this gym provides a variety of equipment, including free weights and machines. Additionally, the gym offers extras such as hydromassage chairs and tanning beds, enhancing the overall experience. The staff is consistently described as friendly, helpful, and attentive, contributing to an enjoyable atmosphere for workouts.
Despite its many positives, the gym does have some drawbacks. A few members reported issues with equipment maintenance and cleanliness in certain areas, particularly the showers. Additionally, some experienced poor customer service from management. These issues, however, appear to be exceptions rather than the rule.
Pros:
- Clean facility.
- Friendly and helpful staff.
- Variety of equipment available.
- Hydromassage chairs and tanning beds.
- Affordable membership rates.
- Convenient location in a shopping center.
- Open 24 hours on most days.
- Welcoming, judgment-free environment.
- Well-maintained equipment.
- Consistently positive customer service experiences.
Cons:
- Maintenance issues with some equipment.
- Occasional cleanliness problems in showers.
- Inconsistent customer service from management.
Location / Contact
- Address: 3761 Military Trail, Jupiter, FL 33458, United States
- Phone:+1 561-972-4894
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 110 reviews.
The address is: 3761 Military Trail, Jupiter, FL 33458, United States .
The contact number is +1 561-972-4894
This service is listed under Gym .
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david freeman
3 years ago
Great staff and great gym
Riley Warren
3 years ago
I was excited to visit the new location today and had a terrible experience. I walked in with my husband, daughter and nephew and before getting checked in one of the workers offered my daughter and husband a new water bottle. Keep in mind she never informed any of us that they were only for members. My husband said sure and grabbed one, she was very nice and gave me one too. My daughter and husband happened to be guests, so after my daughter provided the manager with her number she commented that the water bottles we're only for members. My daughter said ”ok here you go” trying to give it back, so she asked her ”do you really want it” my daughter told her she did so she let her keep it. The manager then made a comment to my husband ”look at all of you guys, not even a member and taking our water bottles”. It wasn't really what she said, it was how she said it. I myself am a member but didn't like her comment so I returned to give her their water bottles back. I professionally and boldly informed her that I didn't like her comment and I would like to return her bottles. She then said she was just joking, I told her that her comment was not necessary and I didn't want the water bottles. She then accused my husband of throwing his water bottle away which was extremely rude because I returned my husbands water bottles. I returned to explain that my husband wasn't the one who threw it away. She rudly ignored me, so I made noise because this was so rude and unprofessional of her to ignore a customer like that. I then made it very clear that it wasn't my husband who threw it away, she then had the nerve to tell me ”well that's what I was told” 🤔 excuse me but she didn't even know who my husband was. Anyway she was extremely rude, needs to be retrained. Doesn't have people skills whatsoever. I believe her name is Briana but I might he wrong. This was on 11/20/2019 at about 6:30 pm and she was a female manager.
George Ross
3 years ago
Nice an clean.friendley staff.new equipment.
Maxim Manera
3 years ago
New equipment and nice people that work there
Tony Vargas
3 years ago
Now this is a gym!
Teddy Phillips
3 years ago
I like Planet Fitness great place to train
Paul Tracy
3 years ago
At least 75% of the people here do not wipe off equipment when done. This morning I observed a trainer (tattooed on both arms wearing glasses) lead a yoga class then put the mat back without cleaning it. Management needs to help
David King
3 years ago
The staff are friendly, but...this new location is off to a really rough start. Drinking fountain is warm water. Now the drinking fountain is broke and barely usable. TVs are way out of wack. Left side has 4 TVs with same channel and several TVs are off. Only has one clock that hasnt worked since day 1. Not sure whats going on with this P.F.
Jacob Zimmerman
3 years ago
I have tried almost every chain gym in palm Beach county and can safely say planet fitness is the cleanest one with the best hours. The staff is friendly and the price is almost to cheap. The only drawback is the lack of free weights. They do have a lunk alarm which they sound if you are being loud or obnoxious but if you are a considerate gym goer it shouldn't affect you. I use it as a secondary gym if I miss my main gyms hours. The crowd is very non fitness oriented though and you will run into allot of kids and elderly that view it as social hour. But that is not anything to really worry about.
john dunn
3 years ago
Best Gym in Jupiter Florida !! Open 24 /7 and state of the art equipment !! Plus price is right and exstreamly clean and friendly great location next to sprouts market ...