Planet Fitness in Jupiter, FL, offers a clean and welcoming environment for fitness enthusiasts. Located in a convenient shopping center, this gym provides a variety of equipment, including free weights and machines. Additionally, the gym offers extras such as hydromassage chairs and tanning beds, enhancing the overall experience. The staff is consistently described as friendly, helpful, and attentive, contributing to an enjoyable atmosphere for workouts.
Despite its many positives, the gym does have some drawbacks. A few members reported issues with equipment maintenance and cleanliness in certain areas, particularly the showers. Additionally, some experienced poor customer service from management. These issues, however, appear to be exceptions rather than the rule.
Pros:
- Clean facility.
- Friendly and helpful staff.
- Variety of equipment available.
- Hydromassage chairs and tanning beds.
- Affordable membership rates.
- Convenient location in a shopping center.
- Open 24 hours on most days.
- Welcoming, judgment-free environment.
- Well-maintained equipment.
- Consistently positive customer service experiences.
Cons:
- Maintenance issues with some equipment.
- Occasional cleanliness problems in showers.
- Inconsistent customer service from management.
Location / Contact
- Address: 3761 Military Trail, Jupiter, FL 33458, United States
- Phone:+1 561-972-4894
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 110 reviews.
The address is: 3761 Military Trail, Jupiter, FL 33458, United States .
The contact number is +1 561-972-4894
This service is listed under Gym .
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Allen H
2 years ago
I joined Jupiter Planet Fitness a couple months ago because it is a newer gym, clean and conveniently located. Furthermore, most of the employees there are very friendly and professional.However, this review is specific to one individual employee named Anthony. From the very start of my attendance at this gym, Anthony has continually harassed me by limiting my workouts to specific locations in the gym and limiting my time on equipment despite there not being anyone waiting. He purposefully watches every move I make every time I attend in an attempt to disrupt my workouts. I have called corporate to bring his harassing behavior to their attention and I am waiting for their reply.If there is anyone else who has had a similar experience with this individual, I encourage you to contact corporate and launch a complaint. I have been going to gyms my whole life and have never had this experience and it is my hope that corporate will address this individual to correct the behavior.
Ajeeth Adhikari
2 years ago
Cancellation is a nightmare! I highly discourage others from visiting this gym.
Jeff Waters
2 years ago
Super clean. Shockingly not packed to the gills. Can't beat it for the price.
Christy Burke
2 years ago
As much as I really like the gym itself, the staff loves the lunk alarm a little too much. We were there for a half hour today and the alarm went off FOUR times. No one had dropped a weight or anything, so there was no reason for this. It’s completely ridiculous and annoying. It’s the opposite of a judgment-free zone. This happens every single time. Lay off the freaking alarm! Jeez! I’ve been to numerous other PFs and they don’t do this. Just. STOP.
Tommy
2 years ago
They go out of your way to make sure you're happy
Shellie Chiet
2 years ago
Equipment all new, facility clean & best trainer
bill jones
2 years ago
Nice gym . But they dont have trainers now becouse of cov19. open 24hrs mon-frid
Donna donnad
2 years ago
Every time I go in for a work out there is always a smile on who ever is at the front desk and the facility is always being cleaned.EVERY TIME :)
Katelyn Rubin
2 years ago
The friendliest staff out of all the PF I’ve been to. Clean environment and equipment.
Dave Mcindoe
2 years ago
The staff couldn’t be more helpful. Sanitary procedures are superb. Equipment is all new