Orangetheory Fitness

My initial encounter with OTF in Slabtown was unfortunately quite disappointing. As someone who typically looks forward to workout classes as a source of positivity and inclusivity, I was disheartened by my experience here. Having recently moved to Portland, I was on the hunt for a workout community that aligned with my preferences. To explore my options, I've been utilizing the first-time free passes for various workout classes.However, my visit to this OTF location did not align with those expectations. Right from the start, the receptionist asked if I was familiar with their classes. I explained my prior experience with OTF back in Cleveland and my interest in trying this location now that I'm in Portland. To my surprise, I learned that this practice wasn't allowed, which is my mistake . However, this policy seemed peculiar, especially since other studios like YogaSix, Corepower Yoga, Barre3, and Barry's in other cities had no issues with welcoming newcomers like me to their trial sessions in Portland.What truly baffled me was that, despite the receptionist knowing I had taken OTF classes before, she didn't mention the post-session charge ($$$) for my visit. This lack of transparency struck me as unprofessional and a bit disrespectful. Instead of addressing the matter upfront, I was charged with no explanation a couple hours afterwards, leaving me with shock. The studio has no insight into my budget. It felt unjust for them to impose a charge for a class that was advertised as free, particularly when they were unaware of my financial circumstances and didn’t mention in person that they would charge me.To me, workout classes can often feel quite intimidating. I told the staff that I did not feel quite comfortable wearing the heart rate monitor and I would enjoy class more without it. Much to my surprise, I was informed that wearing the monitor was a REQUIREMENT for first time participants. Likewise, I was told that I HAD to stay after class to interpret my results. I unfortunately couldn’t stay because I had work.. They said I would have to stay for at least 5 minutes. These mandates caught me off guard, however, I still respected both comments and wore the monitor, and stayed after stretching to talk to the instructor about the stats. The instructor was avoidant and I could tell she was already upset with me, so she said “so are you good, any questions?” I kindly said no and thank you for the class. I was the last to leave the class.Following this less-than-pleasant experience, I contacted OTF regarding the charge on my card. The man on the phone (who I had not met) explained that not only was I charged for participating in two classes, which wasnot allowed, but also for "running away after class" and being "rude" to the receptionist. Both of these accusations were far from the truth and definitely taken out of context when passed by word to this man on the phone. The man was extremely passive aggressive to me. I told him I would write a review based on all of this and he aggressively said “have fun doing that” The attitude he gave towards a customer was beyond disrespectful and unprofessional.The unprofessional conduct, passive-aggressive behavior of the manager, and unauthorized charges have completely ruined my experience with signing up for any Orange Theory class in the future. It’s unfortunate because the format of these workout is exactly what I like, but because of these encounters, I am compelled to avoid attending altogether.I truly hope someone considers this review seriously and addresses these issues with their staff, as subjecting anyone to such an unpleasant environment is unwarranted.

Coach RyRy is a legend! My fiancee and I have been going here for a few months and would continue going here forever if we weren’t moving to VT in 2 weeks

This is a really good OTF. I only lived in Slabtown for about 6 months. I have been to a handful of OTFs since then, and this is still my favorite.I finally just transferred my membership to a new location. If you don't know, transferring your membership with OrangeTheory is kind of a PITA. However, Xavier (the gym manager here) was amazingly helpful. I feel like he really went above and beyond to help someone who was -leaving- his gym.Slabtown OTF is worth your money.

Slabtown OT is the best studio of all the ones I’ve been too — from Orlando to Redding and several in Oregon - coach RyRy and the studio itself is #1 ! Slabtown has the team that gives 110% and you’ll leave even after one class , family!!

I have visited a few Orangetheory studios, but Slabtown is by far my favorite. The staff takes a sincere interest in you, plus Coach RyRy has you laughing through the workouts. I highly recommend visiting Orangetheory Slabtown. I've learned to set realistic goals and accomplish them with results. I plan to continue to bring as many of my friends as possible.

Best group workout in Portland! The coaches and vibes are fun and motivating. Environment is clean and everyone is friendly.

Best coaches and staff! Rylee has been my favorite coach since I started orange theory over a year and a half ago! She is so inspiring to get me through tough workouts and has had such a positive impact on my life in and out of the studio. Lauren’s classes are tons of fun and she does such a great job encouraging me to push myself. Plus, her Saturday morning playlists are fire. Xavier is always so friendly and welcoming when I arrive to the studio. Couldn’t recommend this place more to my friends and family. Best community in Portland hands down.

OMFG! This place is incredible!!! Everyone here is so kind and welcoming (thank you RyRy + Team Slabtown). The free Intro Class that I took (3G!) was one of their standard classes that included some time in the 3 main areas:Rower + Floor + TreadmillI was definitely feeling it by the halfway point, but then those sweet endorphins kicked in and I was on Hyper Drive! I’m so grateful this place exists and the prices are almost unbelievably reasonable.Love your body? Want to live longer and feel better every day? Give Orange Theory a try! What do you have to lose ….?

I love Orange Theory! This studio is so motivating and the front desk staff is also very nice. Sometimes, the music is too loud though where I feel the need to use earplugs or avoid being near the speakers, but this has gotten better recently.

I love OTF Slabtown! The staff have always been incredibly nice and friendly. Whenever I've need to pause my membership, they have always been super communicative and explain the whole process very clearly. RyRy and the other coaches are such gems and make the workouts fun!