Healthtrax Fitness & Wellness

watch out for the billing. Dull environment- Cold management.all about the $ here which brings down atmosphere. Most pay very little with medicare.

Was like working out alone in the fitness center in my apt complex.Pool, not even available all the time, not included in price.

Facility is top notch. Staff extremely friendly and helpful. Overall a very upbeat, positive environment. I just joined.

I like this gym been a member for about 6 months but I think they need more Zumba classes. The only one they offer now on Wednesday at 12 with some girl Deisy is just horrible wish they’d get new Zumba instructors

I would definitely recommend it. It's not the best gym in the world, but it is very good. The staff is nice, the amenities are in decent shape, and it's never super crowded so I always get the machine or weights that I want.This gym doesn't have the newest machines or the nicest amenities, but the selection and quality of everything is definitely above average. The pool and sauna are nice to have, plus a decent selection of cardio, machines, and free weights. There are two squat racks, one of which is open for easy bar removal. They also have a basketball court which seems pretty nice although I don't use it. If you're looking for a powerlifting gym or some other nuanced amenity, this probably won't meet your needs.I wish they would offer more intense cycle classes. I think they are working with limited space and just trying to serve the largest demographic though, so it's not a huge deal. I also wish they had a bigger pool or it was easier to get a lane. They've definitely made efforts to make it easier but again, there's just limited space. Id also like to see the towel service return.They offer a discount to teachers so I don't pay full price. But to me it seems like a great value.

I had 3 plus months of physical therapy with Ryan Swiezy. Ryan was a very encouraging and supportive therapist. He was an excellent coach for me to strive to achieve goals of gaining strength, balance, and endurance. When I started therapy with Ryan, my walking for exercise was limited to about 15 minutes; I can now walk 45 minutes.I highly recommend Ryan.

The staff are nice and friendly, and you can always find parking.The facilities are pretty poor, so 1 star off for that. They are missing a lot of machines compared to other gyms. When something breaks, it seems to take a long time to fix it. At least they have a pool. I have never been inside the locker room, so have no idea what happens back there.Another star off due to price and accessibility. They are expensive for what they give, and you get no towel, plus they close early every day and on the weekends.Another star off for the customers they have. There are a lot of old people there cause they don't pay full price. Most of them are good cause they keep to themselves, but there are always bad apples and because of their age and attitude, they are extremely rude. I was cussed at recently for no good reason. You never want to argue with an old person because mental capacity declines with age. I would say about a quarter of the people wipe down the equipment after use.I would not recommend going here unless you are old and get the discounted price.

I strongly do NOT recommend Healthtrax and highly recommend finding a gym that doesn’t post disinformation about it’s policies and then when you’re ready to sign-up change their story and inform you that they force members to wear masks while in the act of exercising/working out.Below is on their website and sign at the front desk: “Face Covering – I agree to wear a mask when entering the club, in common spaces and any place where appropriate physical distancing cannot be maintained. I agree to comply with all local regulations related to wearing a mask while exercising indoors.” Yet, when I asked, they said, oh your the first person to mention the sign, but no, you must wear all the time. Also, $248 for the rest of October and November for my wife and me.So, not wanting to over pay for the privilege of wearing a mask during my entire run/cardio/core/weight routine - I fired them and went to Lifetime, which charged us $209 for same time period, plus our 2 kids. Masks only when in transit, not at your workout station. Fight backagainst

MOTTO: “IGNORE CLIENTS WHO COMPLAIN, AND HOPE THEY GET TIRED AND GO AWAY.”RATING: MINUS 1I have been a member of several gyms in my lifetime and never have I seen a gym that cares so little for its clientele. A couple of weeks ago, after getting off a recumbent bike, the bike tipped over, fell on me and slammed my head against an adjacent bike. This was due to the lack of an anchor system for the equipment. THIS WAS/IS A DISASTER WAITING TO HAPPEN and unfortunately, I was the one who suffered the consequences.The injuries that I incurred included two contusions on my head causing ongoing dizziness and headaches, pain in my right shoulder where I had surgery less than 6 months ago and swelling in my legs.While this was a traumatic experience and one, I am still feeling the severe effects of, I assumed the gym would try to make things right- I was wrong. A few days later, I called the MANAGER- SANDY DORTA and shared what occurred. My hope was that they would come to their senses for the safety of their members and at a minimum anchor their equipment to the ground.Ms. Dorta, an employee of 26 years and head of sales, ignored my requests and indicated she had no power to help me in anyway, saying that their HQ would need to assist me. She would not provide me with the name of who this situation was referred to at HQ, and did not provide a copy of the incident report.The company makes it impossible to reach anyone at HQ. Since I reported my incident, my attempts to reach out to Ms. Dorta have been ignored. No one has at the Raleigh location would respond to my questions, nor have returned any of my many messages. I have cancelled my membership., Its very apparent that they could care less about me being that they already have my money.

This gym is the best in Raleigh. Everything you need in one place. Awesome staff and amenities. If we can have our regular weekend hours back that would be nice.