Healthtrax Fitness & Wellness in Raleigh, NC, aims to provide a comprehensive fitness experience with a wide range of classes, equipment, and supportive staff. Members appreciate the clean facilities, diverse fitness options, and the friendly atmosphere. The center offers group classes, personal training, and amenities like a pool and sauna.

However, some members have raised concerns about billing practices, crowded classes, and management issues. Despite these drawbacks, Healthtrax remains a popular choice for those looking for a supportive community and a variety of fitness programs.

Pros:

  • Friendly and supportive staff
  • Wide range of group classes
  • Clean facilities
  • Good variety of equipment
  • Pool and sauna available
  • Personal training options
  • Convenient opening hours
  • Online and recorded classes
  • Teacher discounts available
  • Positive, welcoming environment

Cons:

  • Billing issues reported
  • Crowded classes at peak times
  • Management and communication concerns

Location / Contact

Rating Stats

4.3

out of 5.0

15 reviews
5.0
7 reviews
4.0
2 reviews
3.0
2 reviews
2.0
4 reviews
1.0

Reviews (30)

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Be careful with this business . I signed up at my local Healthtrax for a pay ahead full year membership, only for them to quickly shut down and refuse to refund the money. This happen to myself as well as many senior citizens who paid ahead for classes and personal trainer fees. My advice is to think before committing to anything long term with them. Don't let what happened to me happen to you!

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I've been a member for 4 years and I wouldn't go anyplace else! You can see what they have on their website, but you can't see the smiles and members taking to each other. It's just a really good place to workout, take classes, and make friends. And there's a great cafe for smoothies, salads, sandwiches and more. Take a tour, you'll like it!

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The facilities are pretty nice. The staff runs the gamut from dumbbell experts to just plain dumbbells. Travis is especially helpful/willing to help you meet your goals. As an avid spinner, there really aren't enough classes to spin with a work schedule. There is a pool/sauna that are usually busy.

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Healthtrax (Raleigh) is perfect for my needs. The gym is clean and well-equipped, the salt-water pool is excellent for lap swimming, the staff is courteous and professional, and the hours are convenient. I wouldn't consider another gym!

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I have been a member at Healthtrax for 3 years and have thoroughly enjoyed it. However, recently the management has decided to make changes to some of the classes and those changes have upset many people. The Monday Fit for Life class that I have been attending was cancelled without notifying the class members. The management told us classes are cancelled due to lack of interest which is definitely a false statement since the Monday class was always at capacity. To have an effective gym, there needs to be stability in staff and clientele. To remove their best instructor is absurd. They have inserted another Fit for Life class on Thursday with an instructor who does not provide comparable, intense workouts. Unless the management changes their practices, I would suggest looking elsewhere for a more consistent and worthwhile workout. We have already joined another gym in order to maintain our level of fitness.

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Great staff, friendly and highly customer focused. Wide range of equipment and classes for people to use...rarely needed to wait to use equipment. Personal training sessions with John K exceeded expectations, by providing high quality, rigorous training, that was customized to my needs. I recommend Healthtrax to anyone interested in continuing their wellness journey.

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Great staff, clean, welcoming. I have 2 great personal trainers (Sam and Mark). Wonderful Silver Sneakers program. They make sure you know how to use equipment, tailor program to your individual needs. Diverse population. I love it here!

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Good, clean gym. Generally friendly staff. Crazy crowded from about 10 a.m. until 6:00 p.m. with lots of GOFs (Grumpy Old Farts ... see caveat #2 below). But if you got in the early morning or late evening, it's nearly empty. In fact, 7:30 p.m. onward, you'll have almost the whole facility to yourself. It's awesome! Convenient location in north Raleigh, about average price ($89 per month for a married couple). I think they lost a lot of younger members to the nearby Lifetime Fitness that just opened.Some caveats:1. You must bring your own lock (for the locker room) and towel. Members are allowed 1 sweat towel per visit. You can add "towel service" to your membership for an extra fee, or rent a towel each time for $1. At $45 a person for a membership, towels should be included.2. This isn't a meat market, as others have pointed out, and that's great. But it is an old fart market. A rude YANKEE old fart market. I have never seen so many northern, scowling, rude old people in my life. Some come to the gym and are shocked—shocked!—to discover that, yes, other people use the facility, their membership does not entitle them to exclusive use of the facility, and they might actually have to be courteous (gasp!) and share equipment from time to time. Seriously, there seems to be a spirit of grumpiness that rests on this place. In the short six months since I've been a member, I've noticed numerous instances of rudeness and discourtesy. You have been warned ... be prepared to make your way through the geriatric forest.3. We got a heavy dose of sales pressure when initially signing up. We were 90% sure we wanted to sign up when we walked in, but nearly didn't simply because of the pressure.Overall, a decent gym with the above exceptions.

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I'm a new member here at Healthtrax and so far I'm loving it! I work until 6pm each day and am so thankful that they have some group fitness classes later in the day so I can attend them. I find the instructors very helpful and the classes challenging. The other members have also been very supportive of me and are generally friendly. I would definitely recommend this gym!

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I recently re-activated my membership at Healthtrax and am glad to be back. Healthtrax has friendly, helpful staff. I have a great trainer there, John, who has developed a detailed fitness plan to get me moving while working on problem areas. I find the facility clean, with a variety of classes, equipment, and fitness areas both inside and out. Healthtrax has a pool as well. They are currently redesigning some of the fitness areas. I hope this helps alleviate some of the crowding that can occur at peak times late in the day. Even so, I rarely have to wait long and always get a great workout.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 30 reviews.

The address is: 8300 Health Park Suite 125, Raleigh, NC 27615, United States .

The contact number is +1 919-847-2393

This service is listed under Fitness Center .

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