Orangetheory Fitness North Raleigh offers a dynamic workout experience tailored to each individual. Located at Falls Village Shopping Center, this gym boasts top-notch coaches who motivate and support you, making every session feel like a personalized challenge. The energy in the gym, coupled with unique and varied workouts, ensures that members stay engaged and see results.
The gym operates with stringent cleanliness protocols, giving you peace of mind as you focus on your fitness goals. Despite a few concerns about their customer service and equipment issues, the overwhelmingly positive reviews highlight the community feel and the transformative results members achieve.
Pros:
- Welcoming and inclusive atmosphere
- Excellent and supportive coaches
- Engaging, varied workouts
- Clean and well-maintained facility
- Effective safety protocols
- Personalized attention
- Positive community feel
- Fun and motivating music
- Efficient 60-minute workouts
- Heart rate monitoring for optimized workouts
Cons:
- Some issues with equipment not being replaced
- Inconsistent customer service experiences
- Cancellation and freezing policies can be rigid
Location / Contact
- Address: 6625 Falls of Neuse Rd #107, Raleigh, NC 27615, United States
- Phone:+1 919-263-5668
- Website:orangetheory.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.7-star.
This business has 60 reviews.
The address is: 6625 Falls of Neuse Rd #107, Raleigh, NC 27615, United States .
The contact number is +1 919-263-5668
This service is listed under Gym .
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Holly Edge
4 years ago
The whole staff is amazing! Every day is a different work out and you don’t even have to think about it. It’s always challenging and there are ways to ramp it up or down according to your needs. Right now, my favorite thing about the OTF is that they have very good protocols in place for cleanliness. I don't have to worry about germs or cleaning, it is all part of the process with them. I feel very safe there, which allows me to focus on my work out.
Cassie Crumal
4 years ago
I joined Orangetheory North Raleigh at the end of October after visiting several different types of gyms and seeing how they were handling the pandemic. Hands down OTF has been the BEST gym in regards to safety and cleanliness. They don't skip steps, not only do they have the users wipe down equipment but they also use a safe and powerful disinfecting fog after each class too. I feel totally safe working out here during this time! Huge shout out to the staff and if you aren't sure about joining, it's not even a question that they're the best!
Greg Anderson
5 years ago
I love the intensity of the work out. 60 minutes and done. The coaches are amazing and get you through the workout!
Vikings Passion
5 years ago
I love Orangetheory. But this location needs some energy. Front desk staff looks unhappy as soon as you enter. No welcome, no smile. I thought Vicki is great coach but she lacks proper instructions, enthusiasm and doesn’t correct if someone is wrong. Vicki needs to learn to smile and welcome members. Overall I don’t like this location. And I suggest everyone to avoid it.
Aletia Ferreira
6 years ago
OTF! I love love love working out at OTF. I always feel motivated, I always feel like I can do better and then I do :) . Thank you!
Kristi Whitcomb
6 years ago
Very well organized. Staff is friendly and work hard to orient you before your first class. Great workout!
Tawny Orender
6 years ago
This location is awesome! The workout is great, challenging and efficient! And the staff and coaches are top notch!
Christian Sloan
6 years ago
Usually a great experience but today I was very disappointed. Megan, the lady at the front was extremely rude and out of line today. I went to the bathroom and was told when I walked out that using the restroom put me past the five minute mark. I’ve been a member of OTF for two years now and have never been treated like this by an employee. It made me so uncomfortable that I left and did not work out. I was not aware that this is how OTF trains their employees to speak to their customers. THE BATHROOM? Come on. Nobody pays this much a month to be treated like this.
Sarah Highfill
6 years ago
I had a great experience. I live in Charlotte and have been a member here in the past. I visited the North Raleigh location with my boyfriend and everyone was so friendly and welcoming. I decided to become a member again so we can workout together in Charlotte or Raleigh.
Derrick Cole
6 years ago
I love OT. Love. It. I go, I'm told (and shown) what to do by the extremely helpful and supportive staff, I do it as best as I can, I go home. No worrying if it's leg day or arm day or cardio day. No judging. Nothing but a good sweat, some burnt calories, and a heady sense of accomplishment!