Orangetheory Fitness North Raleigh offers a dynamic workout experience tailored to each individual. Located at Falls Village Shopping Center, this gym boasts top-notch coaches who motivate and support you, making every session feel like a personalized challenge. The energy in the gym, coupled with unique and varied workouts, ensures that members stay engaged and see results.
The gym operates with stringent cleanliness protocols, giving you peace of mind as you focus on your fitness goals. Despite a few concerns about their customer service and equipment issues, the overwhelmingly positive reviews highlight the community feel and the transformative results members achieve.
Pros:
- Welcoming and inclusive atmosphere
- Excellent and supportive coaches
- Engaging, varied workouts
- Clean and well-maintained facility
- Effective safety protocols
- Personalized attention
- Positive community feel
- Fun and motivating music
- Efficient 60-minute workouts
- Heart rate monitoring for optimized workouts
Cons:
- Some issues with equipment not being replaced
- Inconsistent customer service experiences
- Cancellation and freezing policies can be rigid
Location / Contact
- Address: 6625 Falls of Neuse Rd #107, Raleigh, NC 27615, United States
- Phone:+1 919-263-5668
- Website:orangetheory.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.7-star.
This business has 60 reviews.
The address is: 6625 Falls of Neuse Rd #107, Raleigh, NC 27615, United States .
The contact number is +1 919-263-5668
This service is listed under Gym .
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Anastasia Wilson
7 years ago
Today would have been my first time trying out Orange theory. I left work early to make it in time to the 12 pm class. Called up to them to let them know I got lost but was within the vicinity. Got there at 11:40am and they told me that I couldn't take the class, due to paper work that I had to fill out. I'm sure i could've done that after the class. So I wasted my time driving to them. They asked if I wanted to reschedule but why if I'm here.. Horrible customer service in my eyes.
Kelly Sutton
7 years ago
Erica, Kristine, and Nick are awesome and so motivating! They have great music, keep a great time on the clock and really push you to push yourself! So thankful for OTF! You will never be disappointed!
Margaret Mooney
7 years ago
I love everything about it! Its a new workout every day and the blocks are short so I never get bored. The classes fly by and I love being able to watch my calorie burn throughout class. I also love that it is structured so that everyone can go at their own pace. You don't have to follow an instructor. I never feel like I am struggling to keep up with other people or that I am not being challenged. I push myself to MY limits.The coaches are amazing. They are always enthusiastic without being cheesy or annoying . They are always offering to help answer any questions, provide support and motivate me. I will never know how they manage to time a treadmill block while giving a floor demonstration! I marvel at them every day.The playlists are incredible. Sometimes I dance a little in between reps on the floor :).I rave about Orangetheory everywhere I go. I have lost 10lbs in 6 months and I feel amazing. Thank you for every thing!
Youmna Mohamed
7 years ago
I have been a member of orange theory for over a year and have loved it!! Never get bored or tired of it!! I have gotten stronger and fitter - Best shape of my life! Body composition definitely changed!! Coaches are great and very supportive, staff is always nice and welcoming, the workouts vary and almost always amazing!! Hour goes by fast and one feels a great sense of accomplishment when done. I have already recommended OT to three different friends who go to studios in chapel hill and durham - they all joined and love it as well. Try it don't wait.
Jackie P
8 years ago
The staff and coaches are friendly and extremely motivating! Never the same workout twice and the results are amazing!
B Whaley
8 years ago
Terrible customer service and very rude staff. I got there 15 minutes early for my first class at this location at 8:00am on a Saturday morning and I had already taken an orange theory class before. The only goal was to try out this locations trainers. They wanted to push me to the 9:30 class which they told me the night before was filled up. (Just Bc I wasn't there early enough to fill out a form that takes a few minutes - I know since I have been to another location in VA) Your inability to be flexible with a potential NEW customer that wasn't there 20 minutes ahead of time just lost you a customer and potentially more since I am from the area. I shall be telling people about your bad service.
Lo Benavides
8 years ago
I love OTF! It is the best gift I have ever given myself! The workouts are so challenging and the coaches do such an awesome job at encouraging me to push myself and accomplish more with each workout. It has only been 4 months since I joined OTF and I feel stronger and fitter than I have ever been in my life. If you are thinking about trying it- do it!
Allison Zarach
8 years ago
The staff is wonderful, friendly, helpful, and supportive...all the trainers know what they are talking about and have given consistent advice. The ladies at the front desk are always upbeat and welcoming, even at 5am. The workouts are tough but the trainers stay cognizant of injuries. I cannot recommend OTF, and this location specifically, enough.
Susan Gentry
8 years ago
It encourages me to push myself. I now realize that before joining OT, I thought taking a walk or doing weights at the gym was enough; however, I saw very few results. I began to suspect that I wasn't working out to my potential. But at OT, there is proof on the monitor as to how hard I am working. I really want those splat points and I am super motivated to push myself and earn them. The real reward, though, is how great I feel when I walk out of OT-physically and mentally. I love this place!!!
Sara Caliendo
9 years ago
I love the coaches, staff and workouts at this OTF location. It's the only location I have visited. Coach Ron encourages me to work harder in my workouts and does a great job guiding through how to perform the moves and how to use the machines. I've really enjoyed my experience here.