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DICK'S Sporting Goods in Reading, PA provides a wide variety of sporting goods, apparel, and equipment. The store has a large selection of golf, basketball, and hunting gear, making it ideal for sports enthusiasts. Several customers praised the friendly and knowledgeable staff, enhancing their shopping experience. However, some issues with stock availability and customer service create inconsistencies in experiences.

Additionally, the store is clean and well-lit, even during peak shopping times like Black Friday. While many customers found what they needed, others faced challenges with mislabeled inventory and lack of assistance. Overall, it offers a mix of pros and cons, with room for improvement in customer service.

Pros:

  • Wide variety of sporting goods.
  • Clean and well-lit store.
  • Large golf and hunting sections.
  • Helpful and knowledgeable staff.
  • Good selection of apparel and shoes.
  • Quick and efficient service in some departments.
  • Positive experiences on sale and clearance items.
  • Convenient location.
  • Open daily with long hours.
  • Some excellent customer service examples.

Cons:

  • Inconsistent customer service.
  • Stock availability issues.
  • Long wait times for assistance.

Description

Sporting goods chain with equipment, apparel & footwear for athletics, outdoor recreation & fitness.

Location / Contact

Rating Stats

3.8

out of 5.0

9 reviews
5.0
7 reviews
4.0
1 reviews
3.0
1 reviews
2.0
2 reviews
1.0

Reviews (20)

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If you are looking for new golf clubs or anything golf, go and see Colin in the pro shop. He is incredibly knowledgeable and helpful.

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Asked the golf guy if I could hit some golf balls after the guy before me finished. He laughed at me so I left and bought 5000 dollars worth of clubs and gear at the pro shop. Just because he sucked. Hope that 100 dollar club you so happily helped the guy before me with that he didn't even buy was worth 5000.

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Got a great jacket for clearance orice but not on clearance rack.

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Pro Sport shooter here. I wen't in to look at Ak variants, drum mags, build kits, firearm printers, and pick up some hd ammo none to be found. I have never been to a location so terrible they literally have NOTHING for me. I didn't even see any exploding targets it was nuts.

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The young lad working in shoes didnt help my wife find any sneakers, seemed disinterested & didnt offer any comparative choices.He walked away!! No help!!

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Had a bicycle order mix-up, but it was handled very professionally, and I got the bike in time for Christmas, Thank you!

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Google said this store had Darn Tough socks. Apparently only online. Helpful staff made it a quick visit.

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The service here was great. A nice boy named Tyler helped me find the right shoes for me. He definitely improved my shopping experience.

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Bought a nice Maple bat here. Awesome selection but didn't have many baseball cleat sizes...

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They have no hunting gear or camo. It's not like we're in the middle of a city or heavy urban area. The sad part is they have the poster of the brothers selling hunting and fishing equipment but they are reducing their stock of that for yoga pants.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.8-star.

This business has 20 reviews.

The address is: 2767 Paper Mill Rd Spc F, Reading, PA 19610, United States .

The contact number is +1 610-373-7366

This service is listed under Sporting Goods Store .

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