single listing imagesingle listing imagesingle listing imagesingle listing image

Vim + Vigor Fitness is a newly renovated gym located at Canyon Crest Towne Centre in Riverside, CA. This fitness center stands out for its excellent customer service, with staff members like James, Jessica, and Devon receiving high praise for their friendliness and knowledge. The gym offers a wide range of modern equipment and diverse amenities, including clean bathrooms and specialized workout areas. Despite some challenges with city permits causing delays in the opening, members have expressed excitement and satisfaction with the renovations and service quality.

However, there's been some frustration regarding the new class schedule and booking rules. Some long-term members are particularly disappointed with the removal of the basketball court and lack of evening Yoga classes. Overall, Vim + Vigor Fitness provides a clean and welcoming environment, making it a promising choice for fitness enthusiasts.

Pros:

  • Friendly and knowledgeable staff
  • Modern equipment with diverse features
  • Clean and well-maintained facilities
  • Wide range of amenities
  • Great customer service experience
  • Convenient location in Canyon Crest Towne Centre
  • Specialized workout areas
  • Positive reviews on cleanliness
  • Supportive and organized staff
  • Free Wi-Fi available

Cons:

  • Frustration with new class schedule and booking rules
  • Removal of the basketball court
  • Lack of evening Yoga classes

Location / Contact

Rating Stats

4.8

out of 5.0

12 reviews
5.0
1 reviews
4.0
1 reviews
3.0
1 reviews
2.0
0 reviews
1.0

Reviews (15)

author-img

NOT HAPPY with the new gym class schedule and new rule for taking the classes!I have been a member of this gym for 21 years. My family and I had a great time there. I was so happy even though I'm far from this gym but just because of the great instructors, ( Laura, Karen, and Patti) and a good environment I stayed there for a long time.The building is remolded, they added more machines, but unfortunately the basketball court was removed which was a great exercise for my boys. The class schedule has been changed with a new rule which is really annoying (Booking and getting ticket before going to any class).The new schedule is not good. There is no Yoga in the evening, just one step class in the evening and just one class on Saturday. They just care about Zumba class instead of adding at least one Yoga! (No Ballence)I've asked a few times to add more class for Karen but they didn't. I really missed the previous schedule specially Karen's Yoga and Patti's multiple steps classes!Also, there are not enough 5 and 7.5 pound weights in the aerobic class. New steps are too heavy and really hard to adjust on the raisers.Hope the new owner and the manager care more about the old members request!

author-img

I’m always afraid to share my love of a place when I REALLY know it’s great, in fear of a mass amount of people ruining it. But, this business deserves more business and hopefully it won’t impact the workouts. The facilities are clean, equipment is great, the crowd of people are cool. But what has kept me feeling like this is my home gym, is the courtesy and appreciation from the front desk staff. All of them are welcoming, and James specifically remembers my name! The first time I was like, did he just remember my name without me signing in? Because trust me I used to go to fitness mania up Alessandro and their customer service is HORRIBLE in every way. You can tell the difference between a well managed place where the owner cares about their business vs not. I am proud to say this is my gym and that they are about their customers and business!

author-img

First time gym user. I'm 65 and was very unsure if the gym environment was for me. Found myself very comfortable working out there and the staff is genuinely interested in my success. My trainer Carlos and my Dr's, are helping me through a recent shoulder dislocation, not to mention torture leg days.

author-img

This gym rocks! Thanks Jessica 👍🏽 I like the free wifi and the leg room. The Nordic curls are the best! …

review image
author-img

Hey if your looking for a new gym that has great service this is your gym. The reps are great, clean environment without all the hassle of individual video posting while waiting to use a machine. I highly recommend you speak with Janson Hawkins he's knowledgeable on all equipment and is able to answer any questions or concerns.

author-img

Love the people here. It's all new. Several of my friends are members and another one is joining soon. I have been taking classes, and it's been good so far. I will be working on machines and free weights after the first of the year.Jessica is super nice and has been since the first time I walked thru the doors. James, on the weekend, is pretty awesome too. All the staff have been nice. AndI have to say I really enjoy the cryo bed and the hydro beds. Almost falling asleep, it is great for after my workouts. I used to be fit and covid did me in, and now I'm choosing to come back into healthy physical fitness here at Vim and Vigor.

author-img

I love this gym. Jessica, Sarina, and Devon are the best. Super helpful and I definitely recommend getting a membership here! The cold plunge is the so great too.

review image
author-img

So worth the wait! Everything is so clean and new. The amenities itself, are why i could be here all day. I love how target area machines are close together so you can just run the whole circuit. Inner thigh machines face the walls for a ladies modesty as well, which I appreciate! Bathrooms are always clean and smell of bleach. I’ve also loved the staff is so welcoming and friendly. James is so charming and was the first staff member I encountered to give my husband and I a tour. He took ownership in things that are still being renovated and upcoming which I really appreciated. Jessica was the second staff member that was so bubbly sweet in helping me with the app and booking my classes. I let her know that the interface on the app wasn’t user friendly and she guided me through it in a such a kind manner. Both of them are prefect representations of great customer service and the perfect face of this beautiful renovation. I am so proud to be a member here 💪

author-img

Other negative reviews are based on people being upset about something that is out of vim and vigor control. They have been very forward in communication with us as members about the delays and reason for the delays. They are due to building codes and they are waiting on city building code approval issues. They have clearly communicated with us every update they have gotten promptly and no members have been charged other than their initial sign up down payments. Do not listen to any negative reviews that are due to impatience. I will update this review with how the actual gym is once they open.Edit 1: so they gave us an awesome update recently that that gym will guaranteed be open by October 28th and hopefully sooner than that if possible. In the interim we have been able to go to another vim and vigor location off of Barton road. The Barton road gym was absolutely incredible and given the fact that building seemed smaller than the canyon crest one i am super stoked to see the equipment set up at canyon crest when it opens. The equipment at Barton was very generously stocked for every muscle group plenty of cardio machines as well that are modern with cool features and programs. So based on my experience at Barton I can say I'm pretty sure canyon crest is going to be amazing. As said before though will add one final edit when canyon crest officially opens.

author-img

The staff are awesome . The city had delayed permits for the location so it’s not open yet but should be open late sept. Anxiously waiting for this location to open. The amenities are EPIC and the staff is great. If you haven’t signed up you should .

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.8-star.

This business has 15 reviews.

The address is: 5225 Canyon Crest Dr, Riverside, CA 92507, United States .

The contact number is +1 951-683-1847

This service is listed under Gym .

Add a Review

Your email address will not be published. Required fields are marked *

Rate this business! *
Add Photos