Snap Fitness Fort Mill

I came here and the service was the gold standard that you would expect from a good gym. Not to mention the new manager is easy to talk too, professional, and highly supportive.I would recommend this gym as it has a good mix of free weights, machines, and cardio. The atmosphere is good and air conditioned. The people are very friendly and someone even gave me a few tips in the right direction.

Best gym in town. The owners are super kind, it’s always clean, almost never busy, and has everything you need. 10/10 recommend

Nick is great, the gym has a nice ambience, the people are cool. It'd nice to have a key to come in whenever. One star off because the only exercise bike is janky and almost broken.

Has anyone ever been charged ninety-nine cent at Snap fitness? I canceled my membership last month because no one would answer the phone for me to come in to get my gym access card. I've been charged for the first month start fee, membership fee and now this ninety-nine cent fee without ever being inside the place. No one is answering the phone today and I would like all of my money back.

I have been coming to this gym for several years and LOVE IT. The community has grown into what feels like a family. Nick and Ady are fantastic, the gym is always clean and never so busy that I can't get to a machine/weights. I've belonged to large gyms before but have always preferred something a little smaller. Every day I look forward to seeing familiar faces that are always cheering other members on.

Great Gym! Absolutely love my time there. Great equipment and is open 24 hours. Great Customer service, and huge shout out to Nick! Amazing guy and very friendly and helpful!

I LOVE this gym! The gym itself is small with limited amounts of people and tons of variety in workout equipment that most gyms dont offer. Also, Nick the manager, is down to earth, professional and personable.

Snap is an awesome gym if you’re looking for an awesome smaller, quieter gym and something with a small, friendly community. The gym has everything for you to get the most out of your workouts. Nick is wonderful at getting anyone started in the right direction towards a better and healthier life style.

When I moved to SC I was nervous about finding a new gym since I had grown to love my previous gym. I didn’t think I’d be able to find another gym like it. While looking at gyms in the Fort Mill area, Snap Fitness stood out to me right away because it was so fresh, clean, quiet & small. It was already very different from my previous gym, but I think that is why I was so drawn to it. It’s not like other gyms, it’s really special. Nick was there the day I first walked in & introduced himself to me. He didn’t try selling the gym to me like some managers did at other gyms, he was simply kind & answered any of my questions. There was no pressure, just an invitation. I felt at home right away (which is great because I want the gym to feel like a second home). I love the genuine community feel at Snap Fitness. Natalia works at the desk & she is awesome! She always makes sure to greet me with a smile. The team here takes care of all the daily needs before you even make a note of it. I think it speaks to how much they care not just about their business but about their members, their people. They are aware of our needs before we speak them & are ready to take care of us right away. I’m really glad I decided to try something different from what I was used to because Snap in Fort Mill is the best! I’d give it 100 stars if I could. :]

Snap Fitness of Fort Mill is a really nice gym. However, the customer service at this location highly lacks communication and professionalism. I submitted a termination of membership form via email after an aggravating, yet amusing transition with a personal trainer that was fired from the facility.(that’s a story in itself)Nearly a year later, I received an email stating I owed the gym money, or I would be turned into a collections agency. LOL.After emailing them back about the perplexing and shocking news; they replied back to me saying they did their “research” and still exacted the amount I supposedly owed the gym. I requested a detailed/itemized invoice...and will review it and agree to pay it if it’s Accurate and fair.Anyway,My biggest complaint is WHY AM I JUST NOW HEARING ABOUT THIS?! Are you struggling like I am with finances due to the pandemic!?I understand I may have went about the termination of my membership improperly, but how was I to know that I would be charged? As a former customer I am dismayed and feel that this is unprofessional.The owners seem money hungry and not concerned about the clients; until it comes to collecting the money!You’re way better off joining Planet Fitness or Club Fitness. They have more equipment, better prices and efficient communication regarding membership.