Anytime Fitness

great customer service! issac made membership quick and easy with great attention to detail about membership options, features and machine workouts.

Had a tour with Natalie. She was very informative and made me feel comfortable during my tour. She informed me that each machine has a QR code to provide me with more information.

10/10 recommend! The manager Natalie was great! She made me feel welcomed and was very helpful!

Extremely predatory pricing policy, potential Anytime Fitness / ABC Fitness customers BEWARE! Read the cancellation terms fully before you sign.I'm relocating to a different country for work and went into to cancel my membership as I obviously cannot use this gym anymore. The staff was extremely pushy and tried to make me keep my membership. We went back and forth for 15 mins or so, and at the end she said sorry, you can't cancel your membership in person. You have to write in via email to request a cancellation. So I did and the customer rep actually asked for my new job offer contract and paystubs (which I didn't have as I haven't started the job...) as proof before cancellation. I sent them my offer letter, but as the start date was 3 months away the rep said it wasn't sufficient proof, although I explained that I obviously will move out to the new country a few months in advance to settle in before I start work.Ultimately, no business should require you give up personal information and your pay data as justification to cancel a membership. As customers we have a right to stop paying for services when we no longer want to. Anytime Fitness and its parent company ABC Fitness are extremely unethical in this regard. My only option is to pay USD 130+ to "buy out" my own membership (a ridiculous, money-grabbing concept in itself) and cancel with them completely.For anyone reading this, here are is their rep's overly strict "rules" for cancellation, sent to me via email:Installment Members:Cancellation due to Moving:* You must move your residence 25 miles or more from the club facility or any affiliated club.* You must provide sufficient proof that you are moving. Please send in one of the following:o New lease agreement in the member’s name signed by member and lessor.o New utility hook-up or utility bill in member’s name.o Newly issued driver’s license showing the new address.o Copy of a one-way international plane ticket along with a copy of visa or green card.o Letter from new employer (must be on letterhead), along with a copy of a paystub.o PCS orders (boot camp and basic training not accepted).o Closing papers on a purchase of a new home.o Students—must send in a copy of a class schedule (must be on letterhead) along with a copy of a paid tuition receipt.o If you cannot send in one of the above, you can send in two of the following:* Current bank statement with the new address.* Current credit card statement with the new address.* Post office change of address confirmation.* 30-day written notice of cancellation. You are still responsible for any payments that fall within the 30-day period from the date ABC Fitness Solutions, LLC. receives the sufficient proof of move.* Payments will continue on the membership agreement until the sufficient proof of move is received.Cancellation due to Medical Condition:* Cancellation is allowed for medical reasons.* You must provide documentation from your physician stating you are no longer able to, or allowed to, workout.* Must be on letterhead and signed by the physician with a phone number to call and verify information, if needed.* Payments will continue until the proper documentation is received from your physician.* Your membership will be canceled immediately after proof and written notices are received.Buyout Option:* You must send in a written notice to cancel your membership agreement.* A buyout fee of $199 or the remaining contract balance, whichever is less, is required.* Your letter must state that you are canceling under the buyout option.* Your membership will be canceled immediately after written notice and buyout fee are received.The gym itself is ok, pretty crowded most weekdays and weekends. Save yourself the trouble and support a smaller/local gym instead.

I moved back to the area about a year ago and was looking for a new gym. Some of the gyms I went to were to much in cost but also very overwhelming. I did hear about an anytime fitness here in Prunedale and while shopping at Safeway I walked over and saw that it was small but a decent size. After reading some of the reviews I made an appointment to sign up. I was given a tour and was happy with the equipment and accessories they provide and it’s less than a 10 minute drive from where I live, which is a huge plus.

Natalie is AMAZING! Very helpful & very sweet with all the new information for the first time joining a gym! Took time to give me a small tour around the gym!

Natalie was amazing!! 5 stars for her service. She made me feel so welcome and explained everything so well, I barely had questions. She’s a total rockstar!!!The Prunedale location is so clean and they have endless equipment to choose from. Everyone is so friendly! I’m so thrilled I joined Anytime Fitness

Walking into the gym we were greatest immediately and were provided with a great tour right off the bat! The young lady signing us up was eager to get us the best deal possible. Thank you folks!

NEW CUSTOMERS BEWARE , if you sign up with them for a year contract, they will make shady practices to try to keep you with them. After my year agreement ended, I wanted to cancel my membership with them and they said I had to send in an email for a cancellation notice, which is a 30 DAY NOTICE(according to the staff at the prunedale gym) and I WOULD STILL have to pay in additional month that I won’t use. SHADY as heck! They mentioned that it was “part of the contract” I signed(must of been the fine print). Sean, the worker there, said I would not face any additional charge once my contract ended.They’ll lie to your face to try to keep you

This place is a clean environment with adequate equipment for all of my needs. The staff is very helpful and friendly and willing to take the time to help with any questions. I absolutely love that this gym is 24/7 so it fits my lifestyle! I’ve tried other gyms but this one is the best by far!