Gymnastics of San Antonio

I’ve had my daughter here since she was 2 years old. She’s now 5 and in the gymnastics pre-team. Coaches have been great teachers to my daughter.

We are glad to hear that you feel that our prices are good and that you were happy with our staff. It is our goal to provide excellent customer service so I would like to address some of your concerns:1) Our class schedule is not flexible: Most likely you are referring to the Parent Involvement class that your child attended. The majority of children who are interested in gymnastics are between the ages of 4-10 years old and we offer a large variety of classes for that age group. We have classes Monday through Friday both in the mornings and the evenings and on Saturday mornings. Classes for each age group and level are offered pretty much on the hour for this age group. There are few children ages 18 months to 4 years who are also interested in gymnastics so we provide a few classes for that age group. Parent Involvement classes are offered Wednesday evenings and Saturday mornings for working parents and Friday mornings for stay at home parents.2) We close down quite a bit: We follow the Northside school district calendar. A large majority of our families attend schools in the Northside School District or private schools in the area who follow the NISD school calendar. Many of our students do not attend gymnastics class during NISD breaks because their families are on vacation. Therefore, it is not cost effective for us to be open on those days. The good news is that every student, no matter what day of the week they attend gymnastics class, receives 48 classes a year either at their regular class time or on a selected make-up day.3) You are upset that we charged you a late fee because you didn't pay by the 3rd of the month because you were home with your sick child: We waive the first late fee for every customer and we did so on your account several months ago. It is our customers responsibility to pay their tuition by the 3rd of every month whether they are present at our facility or not. We accept payments by phone, mailed checks/cash and offer automatic debit.

Ivan is incredible patient and terrific coach! Could not ask for a better gymnastic environment A+

2nd month with them. It was cool so far not great but good for the money $249.99/ month one session a week for 3 kids. Good intro 101 for gymnastics . We had an emergency couldn't get the kids to their Saturday gymnastic session (once a week, on hour) . They told us prior to signing up that they offer make up. I called them inquiring for the make up. And for us coming Saturday, our make up day is Saturday at 2pm. Could you have an other day ? And the lady on the phone says no. My turn to tell her that our regular one session is Saturdays from 10-11am . And you want us to show up for the same day twice! I was stunned. They are not professional, to over workout a 3 , 4 and 8 year old kids, I preferred stopping having business with them and look for better in San Antonio. She did not even trying to accommodate us. This is the customer service at gymnastics of San Antonio. To us they are up to no good. Go try yourself. Have a nice day.Update. You see , this is how unprofessional they are. You would have thought from the owner response that we talked and they gave us a kind of explanation. Oh no! They didn’t even care . Again just to tell you they don’t care. I am talking about a 3 years 0 month and a 4 year old kid to have gymnastics class done from 10am-11am on Saturday and come back the same day at 2pm for an other one hour session. Brief if you just posting something to say you are replying to your customers fine , but stop twisting the truth about our experience . We practically paid a full month without attending, right? We never ask for a kind of refund. Also when you And you say you are not overworking the kids. This is just 101 gymnastic for their age group . You are unprofessional and please do not think you were a great gymnasium for us. Price was okay, and we know and understand that it is expensive to maintain the equipments, .... Just be honest and upfront with people do not discriminate. Have a nice day.

We greatly appreciate such a great review! Thank you for taking my the time to submit a review. :)

My kids went there for over six months, both classes and parent nights out. The classes were fine. One night at parents night out, we picked our oldest up and discovered he had a bloody tongue, while our youngest was sobbing. Accidents happen, but the coach in charge didn't tell us anything had happened, and when asked why our kids was bleeding he was very dismissive. I emailed the school explaining the situation and withdrawing my kids from classes, and in response got a generic message the days later asking how my son was doing, then another call a week later saying they missed us and asking when we'd be back. Accidents and mistakes happen, and if they're handled with accountability and ownership I'm forgiving. This situation wasn't, so I'm not.I think the owners have good intentions and seem like nice people, but the accountability and maturity their staff demonstrated was terrible.

This gym is wonderful. The wonderful owners, Tye and Shelly make all the difference. The prices are fair and the coaches are wonderful. They have a variety of classes ranging from mommy and me classes, toddlers, school aged, and even team classes. Don’t forget to sign up for an adult open gym to have some fun for yourself! 10/10 would recommend this gym to anyone I know!

We have brought our daughter here for about a month now and she has done great. She typically has Coach Jerry but at times she will have other instructors. I have never encountered any issues with the instructors and they are all great! She loves gymnastics and looks forward to coming every week. I am so happy with how much she has improved and by how enthusiastic she is to learn new things. The coaches are also so patient! A toddler doesn’t always listen but they help her and do not get frustrated by her tantrums if she has one. My only feedback for improvement would be the receptionist. It seems as if she is always in a bad mood or is bothered by a question. Other than that Gymnastics of SA is great and we love it!

Thank you for taking the time to review our facility! We are glad to hear that you are happy with our services. :-)

Thank you for taking the time to review our facility. We greatly appreciate knowing that we have met our goal providing great service!